# Travis Hess

> Travis Hess is the CEO of Commerce.com (the company formerly known as BigCommerce), the publicly traded ecommerce platform he rebranded in 2025 to bet the business on AI-driven, agentic commerce. An agency and consulting veteran who spent 15-plus years scaling direct-to-consumer brands at Accenture, The Stable, and BVA before ever running a software company, he joined BigCommerce as President in May 2024 and took the CEO seat that October. He is candid to a fault about the hard parts of the job, once comparing the experience of watching the stock price to 'getting wedgied in front of the class every day.'

- **Role:** Chief Executive Officer at Commerce.com (formerly BigCommerce)
- **Organizations:** Commerce.com, BigCommerce, Accenture, The Stable, BVA, LiveArea, Amplifi Commerce
- **Nationality:** American
- **Known for:** Appointed CEO of publicly traded BigCommerce (NASDAQ: BIGC) in October 2024, Led the 2025 rebrand of BigCommerce to Commerce.com and its strategic repositioning around AI and agentic commerce, Named one of Signifyd's 30 Most Influential in Ecommerce (2022)

## Career timeline

- **pre-2021** — Chief Commercial Officer, then CEO, of BVA, a global DTC and Shopify agency
- **2021** — BVA acquired by The Stable in December; Hess becomes EVP at The Stable
- **2022** — The Stable acquired by Accenture; Hess becomes Managing Director leading DTC commerce and the global Shopify partnership
- **2022** — Named one of the 30 Most Influential in Ecommerce by Signifyd
- **2024** — Joins BigCommerce as President on May 28
- **2024** — Appointed CEO of BigCommerce, effective October 1
- **2025** — Leads the rebrand of BigCommerce to Commerce.com, unifying Feedonomics and Makeswift under an AI-driven, composable model

## Achievements

- Appointed CEO of publicly traded BigCommerce (NASDAQ: BIGC) in October 2024
- Led the 2025 rebrand of BigCommerce to Commerce.com and its strategic repositioning around AI and agentic commerce
- Named one of Signifyd's 30 Most Influential in Ecommerce (2022)
- Grew and exited two commerce agencies (BVA into The Stable, The Stable into Accenture)
- Managed Accenture's global Shopify partnership
- Served on partner advisory boards for Shopify, Klaviyo, SAP/Hybris, and Rackspace

## Latest updates

- **2024-05** — Joined BigCommerce as President.
- **2024-10** — Became CEO of BigCommerce.
- **2025-08** — Publicly detailed the rebrand of BigCommerce to Commerce.com and the pivot to agentic, AI-driven commerce.

## Links

- Website: https://commerce.com
- LinkedIn: http://www.linkedin.com/in/travishess
- Facebook: https://www.facebook.com/poweredbycommerce/

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Profile page: https://yespress.io/travis-hess
Published by YesPress — https://yespress.io
Last updated: 2026-07-07