# TRANSFORM Solutions

> TRANSFORM Solutions is an Austin-headquartered managed services company founded in Surat in 2002. It supplies dedicated teams for data annotation, human review of AI outputs, investment and business research, and back-office and ecommerce operations. The company reports more than 700 clients served globally and ISO 9001 and ISO 27001-certified delivery centers.

- **Founded:** 2002
- **Headquarters:** Austin, United States
- **Founders:** Ashfaq Shilliwala (Co-founder and CEO), Seema Shiliwala (Co-founder and Chief People Officer)
- **Products:** Data annotation, Human-in-the-loop operations, Research support, Operations support
- **Notable:** Company reports more than 700 clients served globally., Company reports 95% client retention; period and methodology are unspecified., Company states its delivery centers are ISO 9001 and ISO 27001 certified.

## Products & services

- **Data annotation** — Dedicated teams of 3-10 annotators for image, text, audio, video and document labeling, with guidelines and review embedded in the workflow; additional company profiles describe 3D and LiDAR work.
- **Human-in-the-loop operations** — Review of AI outputs, exception handling, content moderation, audit trails, and correction feedback inside client tools; includes LLM response and prompt evaluation.
- **Research support** — Dedicated teams of 2-5 researchers for market mapping, competitor profiles, CRM enrichment, sector tracking and deal-sourcing support.
- **Operations support** — Data processing, document management, customer records, ecommerce catalogs, orders, marketplace compliance, administrative reporting and RPA.

## Achievements

- Company reports more than 700 clients served globally.
- Company reports 95% client retention; period and methodology are unspecified.
- Company states its delivery centers are ISO 9001 and ISO 27001 certified.
- An anonymous EdTech case study reports 1M+ LLM training tasks in 30 days and a 99%+ quality ratio; this is a company-reported project metric, not model accuracy.
- An anonymous UK FinTech case study reports 38% fewer false rejections and $150,000+ in annual losses prevented after human review was introduced.

## Latest updates

- **2026-03** — Published an explainer on data annotation as infrastructure for AI model training on March 3.
- **2025-12** — Published a December 4 article about hidden AI operating costs, including correction, validation and exception handling.
- **2025-11** — Published a November 20 article discussing loss of context and oversight as automation expands.

## Links

- Website: https://www.transformsolution.com
- LinkedIn: https://www.linkedin.com/company/transform-solution-pvt-ltd/
- Twitter/X: https://x.com/Transform_BPO
- YouTube: https://www.youtube.com/@TRANSFORMSolution-j1n
- Instagram: https://www.instagram.com/transform.solutions/
- Facebook: https://www.facebook.com/TFSBPO/

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Profile page: https://yespress.io/transform-solutions
Published by YesPress — https://yespress.io
Last updated: 2026-10-25