# TraceLink

> TraceLink runs the largest digital network for the pharmaceutical supply chain, connecting roughly 280,000 companies so drugs can be tracked from factory to pharmacy shelf. Born to fight counterfeit medicines, the Massachusetts company became the backbone for global serialization and DSCSA compliance, and is now pushing into no-code and agentic AI tools that let trading partners resolve shortages, recalls, and exceptions across the network.

- **Founded:** 2009
- **Headquarters:** Wilmington, Massachusetts, United States
- **Founders:** Shabbir Dahod (Co-Founder, President & CEO), Lucy Deus (Co-Founder)
- **Team size:** ~850 employees
- **Products:** OPUS Platform, OPUS Agents, Serialization & Track and Trace, DSCSA / Compliance Solutions, Supply Chain Orchestration & Intelligence
- **Notable:** Built the largest end-to-end digital network for the pharmaceutical supply chain (~280,000 companies)., Processed more than 2 billion serialized transactions since DSCSA Phase 1 with 99.98% uptime., CEO Shabbir Dahod awarded the 2024 Supply & Demand Chain Executive 'Pros to Know' Lifetime Achievement Award.

## Products & services

- **OPUS Platform** — A no-code/low-code platform for visually building multi-enterprise supply chain applications on top of TraceLink's network.
- **OPUS Agents** — No-code enterprise AI agents that execute work across the end-to-end supply network, forming what TraceLink calls the Agentic Business Network.
- **Serialization & Track and Trace** — Solutions for pharmaceutical product serialization and global track-and-trace compliance, including GS1 EPCIS.
- **DSCSA / Compliance Solutions** — Tools for U.S. Drug Supply Chain Security Act readiness, electronic data exchange, and a Compliance Exceptions Solution for resolving data discrepancies.
- **Supply Chain Orchestration & Intelligence** — Applications for drug shortage prediction, product availability, recall management, returns verification, and supply partner issue resolution.

## Achievements

- Built the largest end-to-end digital network for the pharmaceutical supply chain (~280,000 companies).
- Processed more than 2 billion serialized transactions since DSCSA Phase 1 with 99.98% uptime.
- CEO Shabbir Dahod awarded the 2024 Supply & Demand Chain Executive 'Pros to Know' Lifetime Achievement Award.
- Pioneered ePedigree compliance work (as SupplyScape) that helped inform the U.S. DSCSA.
- Launched OPUS, an early no-code multienterprise supply chain platform, and later OPUS Agents.

## Latest updates

- **2025-11** — TraceLink customers demonstrate DSCSA readiness as the dispenser compliance deadline (Nov 27, 2025) arrives; ~1,000 new EPCIS connections going live each month.
- **2025-09** — OPUS platform expansion announced, delivering intelligent productivity gains and AI-powered capabilities.
- **2025-07** — Compliance Exceptions Solution released; 139 customers licensed and 20 live shortly after launch.
- **2025** — Launch of OPUS Agents - no-code enterprise AI agents - establishing the 'Agentic Business Network' concept.

## Links

- Website: https://tracelink.com
- LinkedIn: http://www.linkedin.com/company/tracelink
- Twitter/X: https://twitter.com/tracelink
- YouTube: https://www.youtube.com/c/Tracelink
- Facebook: https://facebook.com/TraceLinkInc/

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Profile page: https://yespress.io/tracelink
Published by YesPress — https://yespress.io
Last updated: 2026-06-06