# ToucanTech

> ToucanTech is a London-founded software company that sells one all-in-one platform for running alumni and membership communities. It bundles a CRM database, a website or private members' portal, email tools, events, payments, mentoring and a jobs board so schools, universities and associations can manage, engage and fundraise from their networks without stitching together a stack of separate systems. Founded in 2014 by Kate Jillings and Sian Morley-Smith, it now serves 400+ customers across the UK, US and Australia.

- **Founded:** 2014
- **Headquarters:** London, United Kingdom
- **Founders:** Kate Jillings (Co-founder & Co-CEO), Sian Morley-Smith (Co-founder & Co-CEO), David Ames (Early technical lead / coding expert)
- **Team size:** ~60 employees
- **Products:** Database / CRM (AMS), Website & mobile app builder, Communications & email, Events management, Payments, donations & invoicing
- **Notable:** Grown to 400+ customers across three continents (UK, US, Australia), Tracked over £200 million in donations through the platform, Raised £1m from Pembroke VCT in 2020

## Products & services

- **Database / CRM (AMS)** — A central contact database that tracks members' details, employment history, event attendance, donations and engagement, kept current by members updating their own records through the portal.
- **Website & mobile app builder** — A public website or private members' portal that non-technical teams can build and edit, integrated directly with the underlying database.
- **Communications & email** — Segmented email campaigns and newsletters sent from within the platform, with tracking on opens and engagement.
- **Events management** — Event listings, ticketing, RSVPs and attendance tracking that feed back into member records.
- **Payments, donations & invoicing** — Online donations, membership fees and invoicing via integrations with Stripe, PayPal and GoCardless.
- **Groups, mentoring & jobs board** — Directories for clubs and groups, alumni-to-alumni mentoring and a community jobs board to deepen engagement.
- **Integrations** — Connections to school and membership systems including iSAMS, Synergetic, TASS, SDS, plus LinkedIn, Facebook, Instagram and X.

## Achievements

- Grown to 400+ customers across three continents (UK, US, Australia)
- Tracked over £200 million in donations through the platform
- Raised £1m from Pembroke VCT in 2020
- Founders previously built and sold media business BusinessBecause
- Reported to save advancement teams 10-15 hours per week on admin

## Latest updates

- **2020-06** — Raised £1m from Pembroke VCT to fund UK and overseas expansion.
- **2026-05** — Serving 400+ customers with a team of roughly 60 across London, Lisbon, Sydney and Washington D.C.

## Links

- Website: https://toucantech.com
- LinkedIn: https://www.linkedin.com/company/toucantech
- Twitter/X: https://twitter.com/toucantech
- Instagram: https://www.instagram.com/toucantech
- Facebook: https://www.facebook.com/toucantech

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Profile page: https://yespress.io/toucantech
Published by YesPress — https://yespress.io
Last updated: 2026-08-08