# TimelyCare

> TimelyCare is a Fort Worth-based virtual health and well-being company built for education. Schools buy access for their communities, and eligible students, faculty and staff use a single platform for on-demand emotional support, scheduled counseling, psychiatry, medical care, health and success coaching, crisis response, basic-needs navigation, peer support and self-guided tools. Its pitch is broader than convenience: combine 24/7 access with clinical accountability, campus reporting and a provider network licensed across all 50 states.

- **Founded:** 2017
- **Headquarters:** Fort Worth, United States
- **Founders:** Luke Hejl (Co-founder and CEO), Chris Clark (Co-founder and Chief Strategy Officer), Alan Dennington, M.D. (Co-founder and physician executive)
- **Team size:** Approximately 450 employees; LinkedIn listed 455 employees and a 201-500 company-size band in 2026.
- **Products:** TalkNow, Scheduled Counseling, MedicalNow and Scheduled Medical Care, Psychiatry, Health Coaching
- **Notable:** Expanded from its first partner, Abilene Christian University, in 2018 to nearly 500 campus partners by 2025-2026., Reached roughly 3 million students nationwide by 2025., Earned and renewed URAC Telehealth Accreditation, with the renewal announced in 2025.

## Products & services

- **TalkNow** — 24/7 on-demand emotional support, with the company reporting average access in under four minutes.
- **Scheduled Counseling** — Virtual therapy with provider choice filters and next-day availability, subject to an institution's plan.
- **MedicalNow and Scheduled Medical Care** — On-demand and scheduled virtual medical visits for eligible campus communities.
- **Psychiatry** — Virtual psychiatric assessment and care within TimelyCare's campus service mix.
- **Health Coaching** — Guidance on sleep, nutrition, mindfulness and other health goals.
- **Faculty and Staff Guidance Line** — Professional guidance for educators and staff concerned about a student.
- **Basic Needs Support** — Navigation and coordinated support for food, housing, transportation, finances and other nonclinical needs.
- **Peer Community** — A moderated digital space for students to connect with peers around shared experiences.
- **Self-Care Journeys** — Guided, self-directed wellness content addressing issues that can affect academic performance.
- **Success Coaching** — Goal-oriented coaching for academic and personal progress.
- **CrisisNow** — A 24/7 crisis phone line that connects callers with qualified mental-health professionals without requiring an app login.
- **TimelyCampus and TimelyPulse** — Institution-facing reporting, workflow and insight tools for utilization, outcomes, engagement and emerging needs.
- **Alongside** — Clinician-designed AI coaching for everyday stress, belonging and skill-building, with safety models intended to flag severe issues for human intervention.

## Achievements

- Expanded from its first partner, Abilene Christian University, in 2018 to nearly 500 campus partners by 2025-2026.
- Reached roughly 3 million students nationwide by 2025.
- Earned and renewed URAC Telehealth Accreditation, with the renewal announced in 2025.
- Appeared on the Inc. 5000 for a fourth consecutive year in 2025, ranked No. 1,723 nationally.
- Named Best Overall TeleHealth Solution in the 2026 MedTech Breakthrough Awards.
- Reported a 4.95-4.96 out of 5 average provider rating across more than 85,000 ratings.
- Published peer-reviewed research reporting meaningful anxiety and depression improvement among college students using fully virtual therapy.
- Received a 2026 USA TODAY Top Workplaces award and multiple Culture Excellence honors.

## Latest updates

- **2026-06** — Released the 2026 Youth Wellness Report through Alongside by TimelyCare, based on 1 million student chats, identifying loneliness as a leading K-12 concern.
- **2026-06** — Received a 2026 USA TODAY Top Workplaces award and several Culture Excellence honors.
- **2026-05** — Acquired Alongside, a clinician-designed AI coaching platform used by more than 200 schools, to extend support earlier in the care continuum.
- **2026-05** — Won the 2026 MedTech Breakthrough award for Best Overall TeleHealth Solution.
- **2026-04** — Expanded Basic Needs support with more coordinated offerings aimed at food, housing and other barriers connected to student retention.
- **2025-10** — Announced renewal of URAC Telehealth Accreditation.
- **2025-09** — Appointed Andrew Jensen as Chief Product and Technology Officer.

## Links

- Website: https://timelycare.com/
- LinkedIn: https://www.linkedin.com/company/timelycare/
- Twitter/X: https://x.com/timely_care
- Instagram: https://www.instagram.com/timelycare/
- Facebook: https://www.facebook.com/TimelyCare/

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Profile page: https://yespress.io/timelycare
Published by YesPress — https://yespress.io
Last updated: 2026-08-13