# Tickets.com

> Tickets.com is an MLB-owned ticketing technology company serving sports, arts, and entertainment organizations worldwide. Its ProVenue platform connects venue operations with branded online purchasing, patron self-service, access control, email marketing, and data integrations; the company says it supports over 95 million ticket sales annually.

- **Founded:** 1995
- **Headquarters:** El Segundo, United States
- **Founders:** Irvin Richter (Co-founder), David Richter (Co-founder), James Cassano (Co-founder), Larry Schwartz (Co-founder)
- **Products:** ProVenue, MyProVenue, MyTickets, Alfred, CrowdConnectPro
- **Notable:** Reports supporting over 95 million ticket sales annually., Reports providing technology for more than one million live events worldwide., Established a ticketing ecosystem covering back office, digital purchasing, patron management, access control, marketing, and integrations.

## Products & services

- **ProVenue** — Core back-office platform for event creation, ticket sales, and inventory management.
- **MyProVenue** — Responsive, customizable online purchasing application that preserves client branding.
- **MyTickets** — Patron account and ticket management, including presentation, forwarding, exchange, donation, and resale functions.
- **Alfred** — Access-control software supporting traditional, digital, and NFC tickets, with remotely managed devices.
- **CrowdConnectPro** — Email marketing combining Iterable communications tools with integrated ProVenue data.
- **Registered Developer Program** — REST APIs, feeds, streams, documentation, sandbox testing, and application certification for integrations.
- **Replicated Data** — A copy of ProVenue database tables in Google BigQuery, updated every few minutes for analysis and integrations.
- **Implementation and client support** — Operational assessment, customized migration and training plans, and continuing support through a client portal.
- **Tickets.com marketplace** — Consumer website for buying and reselling event tickets, advertising all-in pricing and a buyer guarantee.

## Achievements

- Reports supporting over 95 million ticket sales annually.
- Reports providing technology for more than one million live events worldwide.
- Established a ticketing ecosystem covering back office, digital purchasing, patron management, access control, marketing, and integrations.

## Latest updates

- **2026-08** — Announced a five-year OnDeck Partners ticketing agreement for three MiLB clubs, with migration scheduled for the 2027 season.
- **2024-02** — Rugby League Commercial announced Tickets.com as its ticketing provider for major central events.

## Links

- Website: https://www.tickets.com/
- LinkedIn: https://www.linkedin.com/company/tickets-com/
- Twitter/X: https://twitter.com/TDCProVenue
- YouTube: https://www.youtube.com/gototicketsdotcom
- Instagram: https://www.instagram.com/ticketsdotcom_provenue/
- Facebook: https://www.facebook.com/TicketsdotcomProVenue/

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Profile page: https://yespress.io/tickets-com
Published by YesPress — https://yespress.io
Last updated: 2026-10-24