# Thumbtack

> Thumbtack is a U.S. home-services marketplace and home-management app that helps homeowners diagnose projects, estimate needs, compare local professionals, communicate, book, and track work. Its other customer is the independent service business, which pays Thumbtack for introductions to prospective clients. The company is now replacing category-first search with an AI-guided experience that accepts text, photos, and voice - a bid to own the uncertain moment before a homeowner even knows which trade to call.

- **Founded:** 2008
- **Headquarters:** San Francisco, United States
- **Founders:** Marco Zappacosta (Co-founder and CEO), Jonathan Swanson (Co-founder and former president), Sander Daniels (Co-founder), Jeremy Tunnell (Co-founder)
- **Team size:** Approximately 1,800 employees listed on LinkedIn; company-size band 1,001-5,000
- **Products:** Thumbtack homeowner marketplace, Instant Results and matching, Thumbtack Pro, Pro API and partner marketplace, Front Desk
- **Notable:** Built a network of approximately 300,000 local service businesses across every U.S. county., Reported more than 15 million five-star projects by 2026., Reached a $3.2 billion valuation in 2021 after a $275 million investment.

## Products & services

- **Thumbtack homeowner marketplace** — A web and mobile marketplace for describing projects, comparing local professionals, reading reviews, messaging, and hiring.
- **Instant Results and matching** — Real-time customized results based on job details, price, location, schedule, expertise, and professional availability.
- **Thumbtack Pro** — Profiles, targeting, lead management, scheduling, messaging, performance insights, and business-growth tools for local service businesses.
- **Pro API and partner marketplace** — Integrations that connect Thumbtack inquiries and workflows with software used by local service businesses.
- **Front Desk** — A concierge service designed to respond to inquiries and help participating professionals turn contacts into booked jobs.
- **Personalized home-maintenance guides** — Seasonal, location-aware recommendations that help homeowners plan upkeep and move directly to hiring.
- **Instant Book** — An ecommerce engine that lets homeowners confirm eligible projects in seconds across more than 100 categories.
- **AI-powered project experience** — A guided interface that accepts text, photos, or voice, clarifies project scope, explains matches, and keeps details in a project hub.
- **Home inspection repair estimates** — A tool that turns an uploaded inspection report into location-specific repair estimates reviewed by industry experts and links repairs to pros.

## Achievements

- Built a network of approximately 300,000 local service businesses across every U.S. county.
- Reported more than 15 million five-star projects by 2026.
- Reached a $3.2 billion valuation in 2021 after a $275 million investment.
- Surpassed $300 million in revenue and achieved EBITDA profitability in 2023, according to the company.
- Reported home-segment revenue growth of 30% in 2023 with gross margins above 90%.
- Created Instant Book coverage across more than 100 service categories by 2024.
- Ranked No. 20 on Fortune's 2024 Best Workplaces in Technology list for small and medium companies.
- Developed one of the largest structured datasets in U.S. local services from years of project requests, prices, professional preferences, and outcomes.

## Latest updates

- **2026-05** — Announced nationwide testing of an AI-powered project experience using text, photos, and voice, with broader rollout planned during 2026.
- **2025-11** — Published Zillow research estimating typical hidden homeownership costs at $15,979 per year, including maintenance, insurance, and property tax.
- **2024-09** — Ranked No. 20 on Fortune's 2024 Best Workplaces in Technology list in the small and medium category.
- **2024-07** — Raised $75 million in debt financing from Silicon Valley Bank and Hercules Capital after reporting more than $300 million in 2023 revenue and EBITDA profitability.
- **2024-07** — Partnered with Red Ventures' MyMove to place Thumbtack professional discovery and booking into moving-related journeys.
- **2024** — Rolled out a major app update with 30 features and Instant Book across more than 100 categories.

## Links

- Website: https://www.thumbtack.com/
- LinkedIn: https://www.linkedin.com/company/thumbtack-inc./
- Twitter/X: https://twitter.com/thumbtack
- GitHub: https://github.com/thumbtack
- Instagram: https://www.instagram.com/thumbtack/
- Facebook: https://www.facebook.com/Thumbtack
- TikTok: https://www.tiktok.com/@thumbtack

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Profile page: https://yespress.io/thumbtack
Published by YesPress — https://yespress.io
Last updated: 2026-08-14