# The Hanover Insurance Group

> The Hanover Insurance Group is a publicly traded U.S. property and casualty insurer that sells personal, core commercial and specialty coverage through a selective network of independent agents and brokers. Founded in 1852 and based in Worcester, Massachusetts, it combines traditional underwriting and claims operations with risk-prevention services, digital agent tools and specialized products for households, small and mid-sized businesses, and complex commercial risks.

- **Founded:** 1852
- **Headquarters:** Worcester, United States
- **Team size:** More than 4,900 employees across 48 U.S. offices
- **Products:** Personal Lines, Hanover Prestige, Core Commercial, Specialty, Hanover Risk Solutions
- **Notable:** Paid claims through the Portland fire of 1866, the Great Chicago Fire of 1871, the Boston fire of 1872 and the San Francisco earthquake and fire of 1906., Crossed $5 billion in written premium in 2013., Maintains A-category financial-strength ratings from A.M. Best, S&P and Moody's, according to company materials.

## Products & services

- **Personal Lines** — Homeowners, automobile, umbrella, valuables, watercraft, motorcycle, recreational vehicle and related personal coverages for individuals and families.
- **Hanover Prestige** — Higher-value home, auto, condo, valuables and lifestyle protection with specialized risk consultation and claims service.
- **Core Commercial** — Commercial multiple peril, business owner's policies, commercial auto, workers' compensation and related coverages for small and mid-sized businesses.
- **Specialty** — Professional and executive lines, specialty property and casualty, marine, surety, excess and surplus, program business and specialized liability coverages.
- **Hanover Risk Solutions** — Loss-prevention consulting and partner services including water detection, fleet telematics, equipment tracking, ergonomics, business continuity and safety resources.
- **Hanover CyberSecure Program** — A curated panel of cybersecurity partners offering reviews, monitoring, protection, response and recovery services to eligible policyholders.
- **Claims Services** — Round-the-clock claim reporting, specialized claims handling, workers' compensation support and recovery services.

## Achievements

- Paid claims through the Portland fire of 1866, the Great Chicago Fire of 1871, the Boston fire of 1872 and the San Francisco earthquake and fire of 1906.
- Crossed $5 billion in written premium in 2013.
- Maintains A-category financial-strength ratings from A.M. Best, S&P and Moody's, according to company materials.
- Reported record 2025 net income of $662.5 million and record operating return on equity of 20.1%.
- Reported a 91.6% combined ratio and $6.3 billion in net premiums written for 2025.
- Reported record second-quarter 2026 net income of $191.6 million and operating return on equity of 19.8%.
- Named to TIME's World's Best Companies 2025 and Forbes' America's Best Midsize Employers, as displayed by the company.

## Latest updates

- **2026-07** — Reported second-quarter net income of $191.6 million, net premiums written growth of 4.6% and a 91.2% combined ratio.
- **2026-07** — Announced that John C. Roche will retire as president and CEO at the end of 2026 and that Richard W. Lavey has been named CEO-elect.
- **2026-05** — Authorized a new share repurchase program of up to $700 million.
- **2026-02** — Reported record 2025 net income of $662.5 million, record operating income of $696.2 million and $6.3 billion in net premiums written.
- **2025-12** — Raised the ordinary quarterly cash dividend by 5.6% to $0.95 per share.

## Links

- Website: https://www.hanover.com/
- LinkedIn: https://www.linkedin.com/company/the-hanover-insurance-group
- Twitter/X: https://www.twitter.com/The_Hanover
- YouTube: https://www.youtube.com/@thehanoverinsurancegroup6809
- Instagram: https://www.instagram.com/the.hanover
- Facebook: https://www.facebook.com/hanoverinsurance

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Profile page: https://yespress.io/the-hanover-insurance-group
Published by YesPress — https://yespress.io
Last updated: 2026-08-11