# Text

> Text (formerly LiveChat Software) is a Polish SaaS company from Wroclaw that builds text-based customer communication software. Its suite - LiveChat, ChatBot, HelpDesk, KnowledgeBase and OpenWidget - is used by more than 30,000 businesses across 150 countries to talk with customers, automate support and turn service conversations into sales. Publicly traded on the Warsaw Stock Exchange as TXT, the company reported roughly $89.5 million in annual recurring revenue in mid-2026 and is known for high margins and a long streak of dividends.

- **Founded:** 2002
- **Headquarters:** Wroclaw, Poland
- **Founders:** Mariusz Cieply (Co-founder & CEO), Maciej Jarzebowski (Co-founder), Jakub Sitarz (Co-founder)
- **Team size:** ~268-300 employees
- **Products:** LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget
- **Notable:** Grew from a single live-chat tool (2002) into a five-product customer-communication suite., Listed on the Warsaw Stock Exchange in 2014 and became a WIG30 component., 14 consecutive years of dividend payments.

## Products & services

- **LiveChat** — Real-time live chat and customer messaging software for websites, used widely by ecommerce and B2B teams for sales and support.
- **ChatBot** — No-code platform to build and launch AI-powered conversational chatbots that automate answers across channels.
- **HelpDesk** — Ticketing system that collects customer messages in one place and automates support workflows.
- **KnowledgeBase** — AI-assisted self-service help center software for fast answers and deflected tickets.
- **OpenWidget** — Free website widget that lets any business add contact and engagement tools without complex setup - a wedge into the Text ecosystem.
- **Text (platform)** — The unified AI customer-service platform combining AI agents with selling tools, plus an open developer platform and API for building on top.

## Achievements

- Grew from a single live-chat tool (2002) into a five-product customer-communication suite.
- Listed on the Warsaw Stock Exchange in 2014 and became a WIG30 component.
- 14 consecutive years of dividend payments.
- High profitability - net profit margin in the mid-30s to mid-40s percent range.
- Serves 30,000+ businesses in 150+ countries, including Adobe, PayPal and Best Buy.
- Rebranded from LiveChat Software to Text in 2023 to signal an AI and multi-product strategy.

## Latest updates

- **2026-07** — Text reported ARR exceeding $89.5 million, up 7.6% quarter-over-quarter, with MRR of ~$7.46 million.
- **2026-06** — Q4 FY2025/26 results: consolidated revenue ~PLN 329 million; management signals a focus on premium customers and AI features.
- **2023-09** — LiveChat Software S.A. officially rebranded to Text S.A.; ticker changed to TXT on the Warsaw Stock Exchange.

## Links

- Website: https://www.text.com
- LinkedIn: https://www.linkedin.com/company/text
- Twitter/X: https://twitter.com/livechat
- GitHub: https://github.com/livechat

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Profile page: https://yespress.io/text
Published by YesPress — https://yespress.io
Last updated: 2026-08-08