# Text

> Text (WSE: TXT), founded in Wroclaw, Poland in 2002 as LiveChat, rebranded in 2023 and now sells an AI-powered customer service suite - LiveChat, ChatBot, HelpDesk, KnowledgeBase and OpenWidget - to more than 35,000 businesses in over 150 countries. Under founder-CEO Mariusz Cieply the company has pushed a single argument: support should generate revenue, not just close tickets. Its 2026 agentic AI push reported a 266% lift in conversion-to-order rates, and ARR crossed $89.5 million. It competes with Comm100, SleekFlow and Gorgias.

## Achievements

- Grew from a Wroclaw startup to a component of the WIG30 index on the Warsaw Stock Exchange
- Serves over 35,000 businesses in more than 150 countries
- Reported ARR above $89.5 million after a 7.6% quarter-over-quarter increase (mid-2026)
- Maintained a ~46% net profit margin and 14 consecutive years of dividend payments
- Reported a 266% improvement in conversion-to-order rates for AI-agent-handled chats
- Reported AI agents autonomously resolving 74% of cases

## Latest updates

- **2026-07** — Text's ARR exceeded $89.5 million following a 7.6% quarter-over-quarter increase
- **2026-05** — Launched agentic AI capabilities including Shopify-native AI selling agents, custom skills, and an AI Supervisor training program

## Links

- Website: https://www.text.com
- LinkedIn: https://www.linkedin.com/company/texthq/
- Twitter/X: https://twitter.com/Text_HQ
- YouTube: https://www.youtube.com/@Text_HQ
- Facebook: https://www.facebook.com/TextHQ

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Profile page: https://yespress.io/text-turning-chat-into-cash
Published by YesPress — https://yespress.io
Last updated: 2026-08-07