# Tessitura

> Tessitura is a member-owned nonprofit technology company providing a unified CRM, ticketing, fundraising, membership, marketing and analytics platform for more than 800 arts and cultural organizations in ten countries. Its software began as a Metropolitan Opera project; its cooperative combines enterprise technology with consulting, support and peer learning.

- **Founded:** 2002
- **Headquarters:** Dallas, United States
- **Founders:** Jack Rubin (Co-founder and founding company leader), Chuck Reif (Co-founder; original software project manager and chief engineer)
- **Products:** Tessitura CRM, Ticketing and admissions, Fundraising and memberships, TN Express Web (TNEW), Tessitura Analytics
- **Notable:** Serves more than 800 organizations across ten countries, according to Tessitura., Seven original founding organizations remain members, according to its company history., Tessitura reports 95% client retention since 2001 and 100% implementation success; these are company claims.

## Products & services

- **Tessitura CRM** — Unified constituent records with ticketing, fundraising, membership, marketing and education workflows.
- **Ticketing and admissions** — Reserved seating, subscriptions, general admission, group sales and access management.
- **Fundraising and memberships** — Gift and pledge processing, moves management, renewals and configurable benefits.
- **TN Express Web (TNEW)** — Hosted branded e-commerce with tickets, memberships and donations in one cart.
- **Tessitura Analytics** — Integrated dashboards, segmentation and reporting, including more than 200 standard reports.
- **N-Scan** — Integrated ticket and membership scanning with real-time attendance records.
- **Cloud Hosting** — AWS-based hosting, monitoring, maintenance and disaster recovery services.
- **Consulting and learning** — Project and retainer consulting, training, support and peer community events.

## Achievements

- Serves more than 800 organizations across ten countries, according to Tessitura.
- Seven original founding organizations remain members, according to its company history.
- Tessitura reports 95% client retention since 2001 and 100% implementation success; these are company claims.
- Theatre Royal Plymouth reports growth from approximately 1,500 members to a peak of 5,650, settling at about 4,800, after an 18-month data-led campaign.

## Latest updates

- **2026-03** — Published the Theatre Royal Plymouth membership campaign case study on March 25.
- **2026-09** — Listed the September 23 Tessitura v16 for performing arts webinar; recording access requires member login.
- **2026-10** — Listed the October 1 Tessitura v16 for admissions webinar; recording access requires member login.

## Links

- Website: https://www.tessitura.com/
- LinkedIn: https://www.linkedin.com/company/tessitura-network/
- Twitter/X: https://twitter.com/TessNetwork
- YouTube: https://www.youtube.com/user/TessituraNetwork
- Instagram: https://www.instagram.com/tessnetwork/
- Facebook: https://www.facebook.com/tessnetwork/

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Profile page: https://yespress.io/tessitura
Published by YesPress — https://yespress.io
Last updated: 2026-10-02