# Terrel Bird

> Terrel L. Bird is the co-founder and CEO of TCN, a cloud contact center software company founded in 1999 in St. George, Utah. A Brigham Young University accounting graduate, he previously spent 16 years as president of Northern Allied Steel and Propane in Ontario. He was a Utah Business CEO of the Year honoree in 2015.

- **Role:** Co-Founder & CEO at TCN
- **Organizations:** TCN, Northern Allied Steel and Propane
- **Education:** B.S. in Accounting, Brigham Young University
- **Known for:** Co-founded TCN in 1999 and remains listed as its CEO., Named a Utah Business CEO of the Year honoree in 2015., Led TCN as it reported more than 2,000 enterprise customers globally at its 20th anniversary in 2019.

## Career timeline

- **Before 1999** — Served as president of Northern Allied Steel and Propane in Ontario for 16 years.
- **1997** — Began researching Voice over Internet Protocol, according to his 2013 interview.
- **1999** — Co-founded TCN in St. George, Utah.
- **2000** — TCN paired VoIP with an application-service-provider model for interactive voice messaging.
- **2001** — TCN began marketing its web-based service to newspapers and casinos in April.
- **2015** — Named one of eight Utah Business CEO of the Year honorees; TCN announced its Global Connect merger in December.
- **2016** — TCN announced ClearTouch, a subsidiary in India.
- **2024** — TCN marked 25 years in business in July.
- **2026** — TCN announced its acquisition of Abstrakt on October 1.

## Achievements

- Co-founded TCN in 1999 and remains listed as its CEO.
- Named a Utah Business CEO of the Year honoree in 2015.
- Led TCN as it reported more than 2,000 enterprise customers globally at its 20th anniversary in 2019.

## Latest updates

- **2026-10** — TCN announced the acquisition of Abstrakt to expand real-time agent assistance and automated quality assurance; this is a company development during Bird’s tenure.
- **2025-04** — TCN held its first in-person C3 user conference at Black Desert Resort in southern Utah.
- **2024-07** — Bird marked TCN’s 25th anniversary in a company announcement.

## Links

- LinkedIn: https://www.linkedin.com/in/terrel-bird-49b54b8b

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Profile page: https://yespress.io/terrel-bird
Published by YesPress — https://yespress.io
Last updated: 2026-10-22