# Teneo.ai

> Teneo.ai is a Stockholm-based enterprise AI company that builds agentic and conversational AI for contact centers. Formerly Artificial Solutions, it rebranded to Teneo.ai in 2024 and trades on Nasdaq First North as TENEO. Its Teneo platform lets large enterprises deploy voice and chat AI agents that resolve customer inquiries with claimed 99% intent accuracy across 86+ languages, orchestrating multiple large language models while keeping output under enterprise control. Customers such as Telefónica, Swisscom, Medtronic, AT&T and HelloFresh run tens of thousands of AI agents on it.

- **Founded:** 2001
- **Headquarters:** Stockholm, Sweden
- **Founders:** Johan Åhlund (Co-founder), Johan Gustavsson (Co-founder), Michael Söderström (Co-founder)
- **Team size:** Approximately 100-150 employees (offices in Stockholm, Barcelona and Austin, Texas)
- **Products:** Teneo Platform, Teneo Voice AI, Teneo Contact Center Automation, Teneo Agentic AI, Agent Copilot
- **Notable:** Powers 17,000+ AI agents in production across global enterprise contact centers, Its Elbot chatbot won the Loebner Prize in 2008, Supports 86+ languages from a single platform instance

## Products & services

- **Teneo Platform** — The core conversational AI development environment. Supports 86+ languages from a single instance and uses proprietary Teneo Linguistic Modeling Language (TLML) for natural language understanding.
- **Teneo Voice AI** — Voice AI agents for automated phone systems and IVR replacement, handling inbound calls end to end.
- **Teneo Contact Center Automation** — Omnichannel automation across voice, digital and messaging, with claimed 99% automation and roughly 30% cost savings.
- **Teneo Agentic AI** — Autonomous AI agents that reason and act with LLM orchestration and enterprise output control ('100% output control').
- **Agent Copilot** — Employee augmentation tool that assists human agents in real time, with native integrations to Microsoft Azure.

## Achievements

- Powers 17,000+ AI agents in production across global enterprise contact centers
- Its Elbot chatbot won the Loebner Prize in 2008
- Supports 86+ languages from a single platform instance
- Reported patent portfolio valued at over 1.6 billion SEK (2022)
- Cited enterprise results including $6M saved and 36,000 agent hours freed at Medtronic

## Latest updates

- **2024-08** — Artificial Solutions rebranded to Teneo.ai, repositioning around voice and agentic AI for customer service; stock ticker changed to TENEO.
- **2025-01** — Continued push into agentic AI and voice automation with '100% output control' messaging and LLM-orchestration positioning.

## Links

- Website: https://www.teneo.ai
- LinkedIn: https://www.linkedin.com/company/teneo-ai/
- Twitter/X: https://twitter.com/teneo_ai
- YouTube: https://www.youtube.com/@teneo_ai
- Facebook: https://www.facebook.com/teneo.ai

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Profile page: https://yespress.io/teneo-ai
Published by YesPress — https://yespress.io
Last updated: 2026-08-08