# TELUS

> TELUS is a Vancouver-based communications technology company serving consumers, businesses and public institutions with wireless, fibre internet, television, security, digital health, customer-experience software and AI infrastructure. Its strategic trick is to reuse one expensive foundation - national networks, customer relationships and trusted data handling - across adjacent markets that can grow faster than legacy phone service.

- **Founded:** 1990
- **Headquarters:** Vancouver, Canada
- **Team size:** Approximately 111,500 employees at December 31, 2025; the wider TELUS team and retiree community was described as more than 133,000 in the 2025 CEO letter.
- **Products:** Mobility and 5G, PureFibre Internet, Optik TV and home services, TELUS Business, TELUS Health
- **Notable:** Grew from 4.3 million customer connections in 2000 to 21.2 million in 2025., Reached 3.7 million homes and businesses with PureFibre and migrated 99% of legacy copper-network TV and internet customers by 2025., Opened Canada's first fully sovereign AI factory in Rimouski in September 2025; the facility was sold out by May 2026.

## Products & services

- **Mobility and 5G** — Consumer and business wireless plans, devices, IoT connectivity and a national 5G network.
- **PureFibre Internet** — Fibre-to-the-premises broadband for homes and businesses, replacing the legacy copper network.
- **Optik TV and home services** — Internet-delivered television, home phone, online security and SmartHome Security sold individually and in bundles.
- **TELUS Business** — Connectivity, cloud, cybersecurity, unified communications, managed IT, IoT and enterprise transformation services.
- **TELUS Health** — Digital health records, pharmacy and benefits technology, virtual care, employee assistance and wellbeing services.
- **TELUS Digital** — Customer-experience management, digital engineering, AI data services, trust and safety, and the Fuel iX enterprise AI platform.
- **TELUS Agriculture & Consumer Goods** — Software and data tools for farms, food producers, manufacturers and supply-chain compliance.
- **Sovereign AI Factory** — Canadian-controlled GPU compute for training, fine-tuning and deploying AI while keeping data in Canada.

## Achievements

- Grew from 4.3 million customer connections in 2000 to 21.2 million in 2025.
- Reached 3.7 million homes and businesses with PureFibre and migrated 99% of legacy copper-network TV and internet customers by 2025.
- Opened Canada's first fully sovereign AI factory in Rimouski in September 2025; the facility was sold out by May 2026.
- Reported 12 consecutive years with annual postpaid mobile churn below 1% through 2025.
- TELUS Health covered approximately 170 million lives globally by Q1 2026.
- Contributed more than C$1.85 billion in cash, in-kind support, time and programs to communities since 2000.
- Planted its 25 millionth tree in 2025.
- Ranked on Corporate Knights' Global 100 list for the 14th time in 2026.

## Latest updates

- **2026-07** — Victor Dodig became President and CEO, succeeding Darren Entwistle after a planned leadership transition.
- **2026-05** — TELUS proposed a three-site British Columbia sovereign AI cluster scaling beyond 60,000 GPUs and 150 MW by 2032; it also announced a C$66 billion Canada investment program through 2030.
- **2026-05** — Q1 results showed C$5.0 billion in operating revenue and other income, 262,000 mobile and fixed customer additions, and about 170 million health lives covered.
- **2026-02** — TELUS and L-SPARK opened access to the Rimouski AI Factory for Canadian startups and small businesses.
- **2025-10** — TELUS completed the US$539 million privatization of TELUS Digital and targeted about C$150 million in annual efficiencies.
- **2025-09** — The first TELUS Sovereign AI Factory opened in Rimouski, Quebec.

## Links

- Website: https://www.telus.com
- LinkedIn: https://www.linkedin.com/company/telus
- Twitter/X: https://x.com/TELUS
- GitHub: https://github.com/telus-labs
- YouTube: https://www.youtube.com/@TELUS
- Instagram: https://www.instagram.com/telus/
- Facebook: https://www.facebook.com/telus/
- TikTok: https://www.tiktok.com/@telus

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Profile page: https://yespress.io/telus
Published by YesPress — https://yespress.io
Last updated: 2026-08-23