# Tekst

> Tekst is a Ghent-based enterprise AI company that turns emails, documents and system events into process intelligence, then automates routing, case creation and order workflows across existing business software. Its customers include Daikin Europe, Securex, Dossche Mills and Becton Dickinson.

- **Founded:** 2022
- **Headquarters:** Ghent, Belgium
- **Founders:** Wouter Janssen (CEO and co-founder), Tiebe Parmentier (CTO and co-founder)
- **Products:** Process Intelligence, Agentic Process Automation, Tekst SidePanel, Universal Tracing, Tekst MCP server
- **Notable:** €11.5 million Series A led by Elephant in May 2026., Tekst reports more than two million Daikin Europe tickets auto-classified and 1,800 working days of manual handling removed., Securex case study reports routing accuracy rising from 50% to 90% during testing.

## Products & services

- **Process Intelligence** — Maps workflows from communications and system events; surfaces variants, bottlenecks and automation opportunities.
- **Agentic Process Automation** — Classifies and routes requests, creates cases, processes orders and connects operational workflows.
- **Tekst SidePanel** — Displays source documents, extracted fields and proposed actions inside existing tools for approval, correction or rejection.
- **Universal Tracing** — Patent-pending technology linking records across email, CRM and ERP into coherent cases; updates tracing as evidence arrives.
- **Tekst MCP server** — Exposes workspace analytics and process information to compatible AI assistants, including Teams and Copilot workflows described in the Daikin case.

## Achievements

- €11.5 million Series A led by Elephant in May 2026.
- Tekst reports more than two million Daikin Europe tickets auto-classified and 1,800 working days of manual handling removed.
- Securex case study reports routing accuracy rising from 50% to 90% during testing.
- Vandemoortele case study reports 90% classification accuracy in testing.
- Tekst says it was included in Gartner’s Coolest Vendor Innovations in Process Intelligence report dated 28 August 2026.

## Latest updates

- **2026-05** — Announced €11.5 million Series A for product development and international expansion; disclosed 35 employees and a plan to double by year-end, not a confirmed achieved headcount.
- **2026-08** — Company reports inclusion in Gartner’s 28 August Process Intelligence innovations report.
- **2026-09** — Public master services agreement effective 9 September identifies Tekst.ai BV and its Ghent registered office.

## Links

- Website: https://www.tekst.com/
- LinkedIn: https://www.linkedin.com/company/tekst-ai/
- Twitter/X: https://x.com/tekst_ai
- Instagram: https://www.instagram.com/tekst.ai/
- Facebook: https://www.facebook.com/WeAreTekst

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Profile page: https://yespress.io/tekst
Published by YesPress — https://yespress.io
Last updated: 2026-10-05