# Ted Jordan

> Ted Jordan is the founder and former CEO of Actionstep, a software company founded in New Zealand in 2004. After a 15-year software career in the United States, he built an adaptable business platform that evolved around law-firm customers. He handed the CEO role to Early Stephens in 2022 and remained chairman.

- **Role:** Founder and Chairman at Actionstep
- **Organizations:** Actionstep
- **Education:** University of Cape Town
- **Known for:** Founded Actionstep and led its evolution from general business software into legal practice management., Helped develop the HM Associates implementation recognized as a 2007 Computerworld Excellence Awards finalist., Expanded Actionstep internationally during his leadership.

## Career timeline

- **Before 2004** — Spent 15 years in the United States software industry before moving to New Zealand.
- **2004** — Founded Actionstep in New Zealand.
- **2005** — Actionstep’s first New Zealand law-firm customer came on board.
- **2007** — Worked with lawyer Michael Holloway on the HM Associates implementation, a Computerworld Excellence Awards finalist.
- **2009** — As CEO, introduced CRM+, aimed at small-business sales and marketing needs.
- **2013** — Actionstep integrated with HotDocs Cloud Services.
- **2015** — Actionstep announced integrated invoice payments with ProPay.
- **2017** — Actionstep opened its first UK office in Aldgate, London.
- **2020** — Actionstep partnered with its first institutional investor, Serent Capital.
- **2022** — Retired as CEO; Early Stephens succeeded him, and Jordan remained chairman.
- **2026** — Published an Indie Hackers essay recalling the use of plain-language memoranda in Actionstep business arrangements.

## Achievements

- Founded Actionstep and led its evolution from general business software into legal practice management.
- Helped develop the HM Associates implementation recognized as a 2007 Computerworld Excellence Awards finalist.
- Expanded Actionstep internationally during his leadership.
- Secured a partnership with Serent Capital in 2020.

## Latest updates

- **2026-03** — On March 18, an Indie Hackers essay under Jordan’s name recalled agreement friction at Actionstep and said that experience became the seed of a new product; the essay did not name the product.
- **2022-08** — Actionstep published its CEO succession announcement, stating that Jordan would remain chairman after retiring as CEO; the release body is dated June 19, 2022.

## Links

- LinkedIn: https://www.linkedin.com/in/ted-jordan-4a17a5214/

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Profile page: https://yespress.io/ted-jordan
Published by YesPress — https://yespress.io
Last updated: 2026-10-20