# Techila Global Services

> Techila Global Services is a Salesforce consulting and implementation company serving enterprises across North America, Europe and Asia-Pacific. It configures and develops CRM systems, connects them to other business platforms, provides ongoing managed services, and markets Salesforce accelerators and Techila AI.

- **Founded:** 2012
- **Headquarters:** Frisco, United States
- **Founders:** Chitiz Agarwal (Founder; chairman and managing director (2026 announcement))
- **Products:** Salesforce consulting and implementation, Enterprise integration, Salesforce managed services, Agentforce implementation, Techila AI
- **Notable:** Salesforce consultant listing displays Summit Tier., Company-reported Accurate Gauging outcomes: 45% higher technician productivity, 50% improvement in first-time-fix rate and 35% lower response time., Company-reported Inventia outcomes include 20–30% higher lead-to-opportunity conversion and 35–45% lower lead leakage.

## Products & services

- **Salesforce consulting and implementation** — CRM strategy, configuration, custom development, migration and adoption across Salesforce clouds.
- **Enterprise integration** — Salesforce connectivity with ERP, productivity and data platforms using MuleSoft and other integration tools.
- **Salesforce managed services** — Ongoing administration, support, releases, development, data governance and integration monitoring.
- **Agentforce implementation** — Knowledge-grounded AI agents, routing, escalation and service analytics.
- **Techila AI** — Advertised AI engineer that plans, generates, tests and deploys Salesforce changes; published plans start at $499/month.
- **Salesforce accelerators** — Catalogue includes SMS.do, real-estate management, applicant tracking, and Zoom and Moodle connectors.
- **Global capability center services** — Advisory, platform implementation, managed services, staffing, governance and AI deployment.

## Achievements

- Salesforce consultant listing displays Summit Tier.
- Company-reported Accurate Gauging outcomes: 45% higher technician productivity, 50% improvement in first-time-fix rate and 35% lower response time.
- Company-reported Inventia outcomes include 20–30% higher lead-to-opportunity conversion and 35–45% lower lead leakage.
- Majority stake acquisition in Red Orange Technologies announced July 2025.
- Great Place To Work India certification announced in a November 2021 company press release.

## Latest updates

- **2026-02** — Company announced Dr. Sushil Tiwari as CEO and Chitiz Agarwal’s transition to chairman and managing director responsibilities.
- **2026-04** — Chitiz Agarwal announced a new Downtown Toronto office.
- **2026-10** — Research snapshot: Techila AI website advertises Salesforce code and configuration generation with sandbox deployment and monthly credit-based plans. This is an observation date, not a launch date.

## Links

- Website: https://techilaservices.com/
- LinkedIn: https://www.linkedin.com/company/techila-global-services
- Twitter/X: https://x.com/techilaservices
- Facebook: https://facebook.com/techilaservices

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Profile page: https://yespress.io/techila-global-services
Published by YesPress — https://yespress.io
Last updated: 2026-10-01