# Tally Group

> Tally Group supplies cloud software and operational services to energy retailers and utilities. Its products connect billing, customer acquisition, self-service, usage analytics and customer operations, with particular expertise in complex energy tariffs and regulated markets.

- **Founded:** 2021
- **Headquarters:** Melbourne, Australia
- **Founders:** Andrew Duncan (Co-founder of predecessor Tally; CEO of Tally Group)
- **Products:** Tally Billing / Tally+, EOS, Tally Acquire / UCONX, Tally Digital, Tally Trust
- **Notable:** Formed the combined business through the Agility CIS and Tally merger in 2021., Announced a global Tally Group rebrand in May 2022., Attracted growth investment from IFM in 2023.

## Products & services

- **Tally Billing / Tally+** — SaaS billing, customer information, market communications, complex tariffs, quoting, reconciliation and exception management for utilities. Tally+LM is used in the SEC deployment.
- **EOS** — Energy Operations System offered for North America and Japan.
- **Tally Acquire / UCONX** — Sales channels, rates, quotes, lead management, bill parsing and automated onboarding.
- **Tally Digital** — Customer web and mobile self-service, payment options, usage views and digital engagement.
- **Tally Trust** — Usage communications, budgets and alerts intended to help customers anticipate bills.
- **Tally Load Disaggregation** — Machine-learning estimates of appliance-category electricity consumption from smart-meter data.
- **Tally Behavioural Demand Response** — Tools for organising peak-event programmes that encourage customers to shift or reduce usage.
- **Tally CANDI** — Commercial and industrial portal for usage, forecasts, invoices and user administration.
- **Tally Customer** — Utility CRM plus outsourced customer care, onboarding, billing and settlement operations.
- **Abstracted Billing** — Calculates adjustments outside an existing billing core to test offers such as a customer-selected free-energy window.
- **CORE** — Alinta-developed mass-market billing platform subject to an announced purchase agreement in September 2024.
- **Adora AI** — Google Cloud-based AI tools for customer-service guidance, usage analysis and bill checking; public case study available at research date.

## Achievements

- Formed the combined business through the Agility CIS and Tally merger in 2021.
- Announced a global Tally Group rebrand in May 2022.
- Attracted growth investment from IFM in 2023.
- Agreed to acquire Alinta’s CORE platform in September 2024.
- Announced SEC platform go-live in July 2025 for a portfolio of more than 4,000 government sites.

## Latest updates

- **2025-07** — Announced the SEC digital retail platform launch, including a customer portal, tariff optimisation and behavioural demand response.
- **2024-09** — Announced an agreement to buy CORE from Alinta Energy, with completion then expected by October 2024.
- **—** — At the 2026-10-23 research date, Google Cloud carries an Adora AI case study reporting shorter call handling times. Tally describes the results on LinkedIn as an early pilot; publication and launch dates are not established.

## Links

- Website: https://www.tally.co/
- LinkedIn: https://www.linkedin.com/company/tally-group/
- Twitter/X: https://twitter.com/agility_cis
- Facebook: https://facebook.com/AgilityCIS/

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Profile page: https://yespress.io/tally-group
Published by YesPress — https://yespress.io
Last updated: 2026-10-23