# SYDLE

> SYDLE is a Brazilian enterprise software company whose SYDLE ONE platform connects process automation, documents, customer relationships, billing and analytics. It serves organizations across industries, with a particular strength in workflows that cross departmental and system boundaries.

- **Founded:** 2005
- **Headquarters:** Belo Horizonte, Brazil
- **Founders:** Daniel Cataldo Zamagna (Founder and CEO)
- **Products:** SYDLE ONE, BPM, ECM, CRM, Analytics
- **Notable:** Company-reported customer reach of more than 80 countries., Alloha Fibra case: equipment returns increased from 25% to over 70%., Alloha Fibra case: the initial Correios and WhatsApp integration phase took 45 days.

## Products & services

- **SYDLE ONE** — Integrated enterprise platform combining business processes, content, customer relationships, analytics and other business applications.
- **BPM** — Collaborative BPMN modeling, automated forms, process execution, integrations, dashboards and anomaly alerts.
- **ECM** — Document and content management with OCR search, permissions, digital signatures, approval flows and version history.
- **CRM** — Customer history, sales funnels, lead scoring, automated nurturing and service-channel integration.
- **Analytics** — Real-time dashboards and data analysis across connected information sources.
- **Service Desk** — Internal and external request management, service portals and operational indicators.
- **Billing** — Management of product, service and subscription billing and collections.
- **E-commerce** — Integrated online sales front end and back end.
- **SYBOX** — Ready-to-use business solutions and templates for HR, finance, procurement and other functions.
- **SYDLE Energy** — Integrated solutions for the free energy and industrial gas markets.

## Achievements

- Company-reported customer reach of more than 80 countries.
- Alloha Fibra case: equipment returns increased from 25% to over 70%.
- Alloha Fibra case: the initial Correios and WhatsApp integration phase took 45 days.
- Alloha Fibra case: more than R$6 million in devices collected during the second month of operation; about 46,000 collections between August 2023 and April 2024.
- Stellantis case documents adoption across administration, fleet, legal and asset workflows.

## Latest updates

- **2025-03** — Published an overview of SYDLE ONE for Telecom, covering billing, field services, omnichannel CRM, AI chatbots, equipment logistics, finance and M&A integration.
- **2024-07** — Published detailed Alloha reverse-logistics and Stellantis process-management case studies.

## Links

- Website: https://www.sydle.com/
- LinkedIn: https://www.linkedin.com/company/sydle/
- Twitter/X: https://twitter.com/sydle
- Instagram: https://www.instagram.com/mundosydle/
- Facebook: https://www.facebook.com/mundosydle

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Profile page: https://yespress.io/sydle
Published by YesPress — https://yespress.io
Last updated: 2026-10-24