# Sushil Kumar

> Sushil Kumar is CEO of Cyara, the AI-powered customer experience assurance platform trusted by global enterprises to test and monitor over 350 million customer interactions annually across 135+ countries. A builder with 25+ years scaling category-defining platforms, he co-founded RelicX.ai (acquired by Harness), scaled Oracle Enterprise Manager into a $1B+ business, and led CA Technologies' $500M AIOps division and Broadcom's $200M+ DevOps portfolio before taking the helm at Cyara in December 2025 to lead the next phase of AI-driven CX assurance.

- **Role:** CEO at Cyara
- **Organizations:** Cyara, RelicX.ai, Harness, Oracle, CA Technologies, Broadcom
- **Nationality:** Indian-American
- **Education:** Bachelor of Technology, BIT Sindri (Birsa Institute of Technology Sindri), MBA, Indian Institute of Foreign Trade
- **Known for:** Scaled Oracle Enterprise Manager into a $1B+ business, Led CA Technologies' $500M AIOps business unit, Managed Broadcom's $200M+ DevOps portfolio

## Career timeline

- **~1999-2014** — Spent ~15 years at Oracle, including VP of Product Strategy and Business Development; scaled Oracle Enterprise Manager into a $1B+ business and led cloud computing strategy
- **~2014-2019** — Senior product and general management roles at CA Technologies, including leadership of the $500M AIOps business
- **~2019-2021** — Broadcom — led $200M+ DevOps portfolio following Broadcom's acquisition of CA Technologies
- **~2021-2024** — Co-Founded RelicX.ai, a generative AI-powered test automation platform specializing in intent-based automation
- **2024** — RelicX.ai acquired by Harness; Kumar joined Harness as General Manager, AI Test Automation
- **2025-12** — Appointed CEO of Cyara, succeeding Rishi Rana, to lead enterprise AI customer experience assurance

## Achievements

- Scaled Oracle Enterprise Manager into a $1B+ business
- Led CA Technologies' $500M AIOps business unit
- Managed Broadcom's $200M+ DevOps portfolio
- Co-founded RelicX.ai and achieved successful acquisition by Harness
- Appointed CEO of Cyara — a company backed by $350M+ in private equity that assures 350 million customer interactions annually across 135+ countries
- Published technical research on 'Transforming End-to-End Testing with Generative Agentic Workflows'

## Latest updates

- **2025-12** — Appointed Chief Executive Officer of Cyara, succeeding Rishi Rana, with a mandate to extend Cyara's AI-powered CX assurance leadership into the agentic AI era
- **2024** — RelicX.ai acquired by Harness; Kumar served as General Manager for AI Test Automation at Harness post-acquisition

## Links

- Website: https://cyara.com
- LinkedIn: http://www.linkedin.com/in/sushil-kumar-343780
- Facebook: https://facebook.com/Cyara

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Profile page: https://yespress.io/sushil-kumar
Published by YesPress — https://yespress.io
Last updated: 2026-05-14