# SurveyLab

> SurveyLab is an online survey and questionnaire platform built by 7 Points Ltd. in Warsaw, Poland. It lets companies design branded surveys, collect responses across email, SMS, web widgets, QR codes and mobile, then analyze results in real time. Used across customer experience, HR, market research, UX and 360 feedback, it serves more than 85,000 customers and offers integrations, an API, ISO 27001 security and AI features like translation and sentiment analysis.

- **Founded:** 2009
- **Headquarters:** Warsaw, Poland
- **Team size:** ~9 employees (SurveyLab team); part of 7 Points Ltd.
- **Products:** Online Survey Software, Customer Experience (CX) surveys, HR & Employee Engagement, Market Research, UX / Digital surveys
- **Notable:** Trusted by more than 85,000 customers worldwide, In use for 16+ years (since 2009) as a stable, independent survey platform, ISO 27001-compliant information security

## Products & services

- **Online Survey Software** — Web-based tool to design, brand, distribute and analyze surveys, questionnaires, tests and forms with no installation required.
- **Customer Experience (CX) surveys** — NPS, CSAT and customer satisfaction surveys with real-time reporting and CRM/helpdesk integration.
- **HR & Employee Engagement** — Employee engagement, satisfaction and 360-degree feedback questionnaires.
- **Market Research** — Research surveys with access to Cint and Dynata panels covering 250M+ respondents in 150 countries.
- **UX / Digital surveys** — Website and app intercept surveys via web widgets, popups and mobile.
- **AI features** — Survey and response translation, sentiment analysis and automatic response tagging.
- **REST API & integrations** — REST API, SFTP, ODBC, SMTP and connectors for Salesforce, Zendesk, Intercom, Slack, LiveChat, Synerise, Zapier, Google Analytics and more.
- **White-label surveys** — Fully branded, white-label survey deployment for agencies and enterprises.

## Achievements

- Trusted by more than 85,000 customers worldwide
- In use for 16+ years (since 2009) as a stable, independent survey platform
- ISO 27001-compliant information security
- Serves recognizable brands including Mercedes, OKI, Ecosia, Payback and BCG
- Access to 250M+ research panelists in 150 countries via Cint and Dynata

## Latest updates

- **2024-02** — SurveyLab refreshed its brand with a new logo.
- **2024** — Rolled out AI features: response translation, sentiment analysis and automatic tagging.
- **2026** — Updated homepage integrations lineup including Klaviyo, SalesManago, Slack and Synerise.

## Links

- Website: https://www.surveylab.com
- LinkedIn: https://www.linkedin.com/company/surveylab-com
- Twitter/X: https://twitter.com/surveylab_com
- Facebook: https://www.facebook.com/surveylabcom/

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Profile page: https://yespress.io/surveylab
Published by YesPress — https://yespress.io
Last updated: 2026-08-08