# SupportYourApp

> SupportYourApp is a privately held Support-as-a-Service company that builds and runs multilingual customer-support operations for technology businesses. Founded in Kyiv in 2010 after a small software support team began serving outside clients, it now combines more than 1,500 specialists, 24/7 coverage in 60-plus languages, security-focused delivery, and an in-house suite of AI voice, chat, agent-assist, and CRM products.

- **Founded:** 2010
- **Headquarters:** Wilmington, United States
- **Founders:** Daria Leshchenko (Co-founder, CEO and Managing Partner)
- **Team size:** 1,500+ specialists, according to the company's 2025 press timeline; LinkedIn lists 1,001-5,000 employees.
- **Products:** Managed customer and technical support, Back-office and CX operations, Help-desk integration and migration, Support Intelligence Hub, SupportVoice
- **Notable:** Expanded from a three-person support operation into a team of more than 1,500 specialists., Built service coverage across more than 60 languages and 30-plus countries., Supported more than 250 clients, according to the company.

## Products & services

- **Managed customer and technical support** — Dedicated or shared, product-trained teams handling omnichannel L1-L3 support around the clock in more than 60 languages.
- **Back-office and CX operations** — Data entry, content moderation and enrichment, KYC and identity verification, reception, lead routing, customer-success and operational support.
- **Help-desk integration and migration** — Audits, setup, workflow optimization and migrations across platforms including Zendesk, Freshdesk, Intercom and Gorgias.
- **Support Intelligence Hub** — A unified AI customer-service suite built around SupportCRM, with voice, autonomous chat and human-in-the-loop agent assistance.
- **SupportVoice** — An AI voice agent for inbound and outbound phone support, offered with 24/7 coverage and multilingual operation.
- **SupportResponse** — An autonomous AI agent designed to resolve routine chat and digital support requests.
- **SupportBrain** — A human-in-the-loop assistant that drafts replies, suggests answers and summarizes conversations for agents to review.
- **SupportCRM** — An omnichannel workspace that consolidates customer conversations, history, call records and reporting.

## Achievements

- Expanded from a three-person support operation into a team of more than 1,500 specialists.
- Built service coverage across more than 60 languages and 30-plus countries.
- Supported more than 250 clients, according to the company.
- Named to the Inc. 5000 list in 2024 and 2026.
- Achieved ISO/IEC 27001 certification and PCI DSS Level 1 service-provider status.
- Named Outsource Partner of the Year in the 2024 Excellence in Customer Service Awards.
- Recognized among the Top 50 Inspiring Workplaces in EMEA in 2022.
- CEO Daria Leshchenko was included in Inc.'s 200 Female Founders list in 2023.

## Latest updates

- **2026-08** — SupportYourApp announced that it made the 2026 Inc. 5000 list.
- **2026-07** — CEO Daria Leshchenko discussed the company's origin, hybrid human-AI model and 250-plus active clients in a published interview and video.
- **2026-06** — A Softorino case study described a live Voice AI pilot and Quidget AI Agent deployment, reporting near-instant first responses for routine questions.
- **2026-05** — A Cardo Systems case study said the multilingual team doubled during a 2025 expansion while meeting service-level targets.
- **2025** — The company marked its 15th anniversary, reached a reported 1,500 team members and launched the Customer Support 101 course.

## Links

- Website: https://supportyourapp.com/
- LinkedIn: https://www.linkedin.com/company/supportyourapp/
- Twitter/X: https://twitter.com/supportyourapp/
- YouTube: https://www.youtube.com/@supportyourapp
- Instagram: https://www.instagram.com/supportyourapp/
- Facebook: https://www.facebook.com/supportyourapp/
- TikTok: https://www.tiktok.com/@supportyourapp

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Profile page: https://yespress.io/supportyourapp
Published by YesPress — https://yespress.io
Last updated: 2026-08-15