# SuperOps

> SuperOps is an AI-native IT management platform that folds professional services automation (PSA), remote monitoring and management (RMM), unified endpoint management, service desk, patching, and documentation into one system. Founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam, it targets managed service providers (MSPs) and in-house IT teams, pitching a single pane of glass that replaces the 10-15 tools an MSP typically stitches together. Backed by $54.4M in venture funding, it added an agentic AI assistant, 'Monica,' and expanded from MSP tooling into internal IT teams with a cross-OS UEM product.

- **Founded:** 2020
- **Headquarters:** San Francisco, California, United States (product and engineering hub in Chennai, India)
- **Founders:** Arvind Parthiban (Co-Founder & CEO), Jayakumar Karumbasalam (Co-Founder, CPO & CTO)
- **Team size:** ~150-210 employees
- **Products:** PSA (Professional Services Automation), RMM (Remote Monitoring & Management), Unified Endpoint Management (UEM), Monica AI Agent, Cross-OS Mobile Device Management (MDM)
- **Notable:** Raised $54.4M in total venture funding across seed to Series C., Reached a $200M post-money valuation at Series C in January 2025., Launched the industry's first AI-native unified endpoint management platform (October 2025).

## Products & services

- **PSA (Professional Services Automation)** — Service desk, ticketing, client management, contracts, quotes, invoicing and billing workflows for MSPs.
- **RMM (Remote Monitoring & Management)** — Remote monitoring, patch management, remote access, scripting and automation for endpoints.
- **Unified Endpoint Management (UEM)** — AI-native cross-OS management of desktops, laptops, servers and mobile devices with a built-in IT helpdesk; industry's first AI-native UEM platform.
- **Monica AI Agent** — Agentic AI assistant with full context of every device, ticket, patch record, asset and KB article; acts and remediates across workflows rather than only advising.
- **Cross-OS Mobile Device Management (MDM)** — MDM for iOS, iPadOS and Android, integrated with desktop and server management in a single console.
- **IT Documentation & Reporting** — Centralized IT documentation, asset tracking, runbooks and reporting inside the platform.

## Achievements

- Raised $54.4M in total venture funding across seed to Series C.
- Reached a $200M post-money valuation at Series C in January 2025.
- Launched the industry's first AI-native unified endpoint management platform (October 2025).
- Tripled its customer base in a year and expanded to 104 countries.
- Consistently praised on G2 and Capterra for customer support and value pricing.

## Latest updates

- **2025-01** — Raised $25M Series C led by March Capital at a $200M valuation; total funding reaches $54.4M and the company enters the internal-IT market.
- **2025-01** — Launched AI-powered Endpoint Management and the 'Monica' agentic AI assistant.
- **2025-10** — Announced SuperOps for IT Teams - the industry's first AI-native unified endpoint management platform with cross-OS MDM for iOS, iPadOS and Android.
- **2025-12** — Shipped HTTP/HTTPS Reverse Proxy (beta) for secure remote access to client network devices without VPNs.

## Links

- Website: https://superops.com
- LinkedIn: http://www.linkedin.com/company/superops-ai
- Twitter/X: https://twitter.com/Superops_ai
- YouTube: https://www.youtube.com/@superops
- Facebook: https://www.facebook.com/pages/category/Software-Company/Superopsai-111692850544037/

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Profile page: https://yespress.io/superops
Published by YesPress — https://yespress.io
Last updated: 2026-07-10