# Sun-Net Inc.

> Sun-Net Inc. is a San Jose, California software company that has built outage-coordination and operations-logging software for electric, gas, and water utilities since 1999. Its flagship iTOA suite (integrated Tools for Operations Application) is a web-based, HTML5 system of record that handles outage request scheduling, switching order management and tagging, electronic logging, automatic outage reporting, event analysis, and NERC compliance reporting. The platform runs in more than 100 control centers across 80+ utility companies, including Fortune 500 operators like Duke Energy, American Electric Power, and FirstEnergy, helping grid operators work safely, reliably, and with less paperwork.

- **Founded:** 1999
- **Headquarters:** San Jose, California, United States
- **Founders:** Mehul Khokhani (General Manager (current leadership))
- **Team size:** ~87 employees (additional info); ~85 across North America and Asia per company
- **Products:** iTOA Suite, TOA, Outage Request Scheduling, Switching Order Management & Tagging, Electronic Logging
- **Notable:** Over 25 years serving the power utility industry (founded 1999), Deployed in 100+ control centers across 80+ utility companies, Adopted by Fortune 500 utilities including Duke Energy and American Electric Power

## Products & services

- **iTOA Suite** — Next-generation, web-based (HTML5) outage coordination and operations platform. Modules cover Outage Request Scheduling, Switching Order Management and Tagging, Electronic Logging, Automatic Outage Reporting, Event Analysis, and Reports & Dashboards.
- **TOA** — The original enterprise suite for operations logging, outage scheduling, coordination, event analysis and reporting for electric, gas, and water utilities; predecessor to iTOA.
- **Outage Request Scheduling** — Task-driven workflow for submitting, reviewing, and processing outage requests in the control center.
- **Switching Order Management & Tagging** — Configurable switching and tagging rules to enforce safety and reliability during field operations.
- **Electronic Logging** — Template-based, compliant electronic logbook for operator and shift-turnover records.
- **Event Analysis & Compliance** — Outage event analysis with corrective actions and regulatory tracking for NERC TADS and PRC-004 (misoperation) reporting.
- **Reports & Dashboards** — Custom queries, ad hoc exports, and visual dashboards (calendar, Gantt, timeline) over millions of historical and real-time records.
- **ELORA AI** — AI assistant offering layered onto the iTOA platform (introduced 2025).
- **Support & Consulting** — Standard and Premium (24/7) support packages plus professional consulting for the power industry.

## Achievements

- Over 25 years serving the power utility industry (founded 1999)
- Deployed in 100+ control centers across 80+ utility companies
- Adopted by Fortune 500 utilities including Duke Energy and American Electric Power
- NV Energy selected iTOA for its new Outage Management System (2019)
- WBENC and NMSDC certified business
- Hosts an annual iTOA User Group Conference (Boston 2025, planning 2026)

## Latest updates

- **2026** — Planning the iTOA User Group Conference 2026 for utility industry leaders.
- **2025-09** — Introduced ELORA AI as a new product alongside the iTOA suite.
- **2025** — Held the iTOA User Group Conference in Boston; presentations shared in the user forum.
- **2024-09** — iTOA User Group Conference held in Denver (Sept 24-25).
- **2019-11** — NV Energy selected iTOA for its new Outage Management System.

## Links

- Website: https://sunnetsoftware.com
- LinkedIn: https://www.linkedin.com/company/sun-net-inc
- Twitter/X: https://twitter.com/sunnetitoa
- Instagram: https://www.instagram.com/sunnetitoa

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Profile page: https://yespress.io/sun-net-inc
Published by YesPress — https://yespress.io
Last updated: 2026-06-20