# Strategic Connections, LLC

> Strategic Connections is a Raleigh, North Carolina technology infrastructure integrator that designs, installs, inspects and maintains the systems most people never notice but everyone depends on - structured cabling, audio visual, commercial security, fire alarm and fire protection. Founded in 1998 and built up through acquisitions and specialty divisions, the firm bundles enterprise-grade low-voltage work into a single turnkey partner for commercial, government, education and data center clients across the Carolinas and beyond. In August 2025 it joined forces with SuperHero Fire Protection, a Hidden Harbor Capital Partners portfolio company, to scale its recurring service and inspection business.

- **Founded:** 1998
- **Headquarters:** Raleigh, North Carolina, United States
- **Founders:** Scott McLaughlin (Founder / CEO)
- **Team size:** ~150 employees
- **Products:** Structured Cabling, Audio Visual, Fire Alarm, Fire Protection, Commercial Security
- **Notable:** Operating continuously since 1998 as a full-service technology infrastructure integrator., Acquired Communications Support Services Inc. (CSS) in July 2010, roughly doubling its regional structured cabling portfolio., Launched a dedicated Fire Alarm division in February 2013.

## Products & services

- **Structured Cabling** — Copper, coaxial and fiber optic cabling systems, data center and campus cabling, distributed antenna systems (DAS), sound masking and wireless network installation.
- **Audio Visual** — Custom AV design and integration, commercial sound, commercial lighting control and equipment sales for boardrooms, campuses and venues.
- **Fire Alarm** — Fire alarm design, installation, inspection, repair, monitoring and bi-directional amplifier (BDA) systems for public-safety radio coverage.
- **Fire Protection** — Sprinkler and fire protection system design, installation, inspection and maintenance.
- **Commercial Security** — Access control, surveillance and integrated commercial security systems.
- **Telephone & Electrical** — Telephone systems and power & electrical / high-voltage support rounding out a turnkey low-voltage offering.

## Achievements

- Operating continuously since 1998 as a full-service technology infrastructure integrator.
- Acquired Communications Support Services Inc. (CSS) in July 2010, roughly doubling its regional structured cabling portfolio.
- Launched a dedicated Fire Alarm division in February 2013.
- Grew into one of the premier full-service AV integrators in the country with multiple office locations.
- Joined SuperHero Fire Protection (Hidden Harbor Capital Partners) in August 2025.

## Latest updates

- **2025-08** — SuperHero Fire Protection, a Hidden Harbor Capital Partners portfolio company, announced a strategic partnership/acquisition of Strategic Connections to expand recurring service and low-voltage offerings across the Carolinas.
- **2013-02** — Formed a dedicated Fire Alarm systems division.
- **2010-07** — Acquired Communications Support Services Inc. (CSS), nearly doubling its structured cabling products and services.

## Links

- Website: https://www.strategicconnections.net
- LinkedIn: http://www.linkedin.com/company/strategicconnections
- Twitter/X: https://twitter.com/strategicconnec
- Facebook: https://facebook.com/pages/Strategic-Connections/287929137896481

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Profile page: https://yespress.io/strategic-connections-llc
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Last updated: 2026-06-20