# Steve Hind

> Steve Hind is the co-founder and CEO of Lorikeet, an AI customer experience company founded with Jamie Hall in 2023. A 2010 World Universities Debating Champion and Harvard MBA, he previously worked at BCG, Bridgewater Associates, Stripe and Watershed. His public writing focuses on resolving customer problems, evaluating support quality and preparing businesses to serve customers’ personal AI agents.

- **Role:** Co-founder and CEO at Lorikeet
- **Organizations:** Lorikeet, Watershed, Stripe, Bridgewater Associates, Boston Consulting Group, Qwilr, Harbus News Corporation, One for the World - HBS
- **Nationality:** Australian
- **Education:** Master of Business Administration; Baker Scholar, Harvard Business School, Bachelor of Laws, University of Sydney, Bachelor of Economics, University of Sydney
- **Known for:** 2010 World Universities Debating Champion with Chris Croke., Harvard Business School Baker Scholar, an honor for the top 5% of the MBA class., Co-founded Lorikeet, which announced a $35 million Series A in August 2025 and more than $50 million in total funding.

## Career timeline

- **2010** — Won the World Universities Debating Championship in Antalya, Turkey, with Chris Croke, representing the University of Sydney.
- **2012–2014** — Worked as a consultant at Boston Consulting Group.
- **2014–2016** — Completed an MBA at Harvard Business School; worked across Qwilr, BuzzFeed and Acxiom during this period.
- **2016–2019** — Senior Investment Associate at Bridgewater Associates.
- **2019–2022** — Worked at Stripe in special projects, product management and product leadership.
- **2022–2023** — Product Lead at Watershed.
- **2023** — Co-founded Lorikeet with Jamie Hall.
- **2025** — Lorikeet announced a $35 million Series A led by QED Investors.
- **2026** — Announced Coach, Resolution Loop and Lorikeet B2A; published the AX Index.

## Achievements

- 2010 World Universities Debating Champion with Chris Croke.
- Harvard Business School Baker Scholar, an honor for the top 5% of the MBA class.
- Co-founded Lorikeet, which announced a $35 million Series A in August 2025 and more than $50 million in total funding.

## Latest updates

- **2026-10** — Published the AX Index on October 20, reporting Lorikeet’s tests of how 50 US consumer brands serve customers’ personal AI agents.
- **2026-09** — Announced Lorikeet B2A on September 17 and agent traffic detection on September 30.
- **2026-03** — Described company-wide Claude Code adoption at Lorikeet and launched Resolution Loop.
- **2026-01** — Announced Lorikeet Coach, a quality evaluation and improvement agent.

## Links

- Website: https://www.lorikeetcx.ai/
- LinkedIn: https://www.linkedin.com/in/shind/
- Twitter/X: https://x.com/stevehind

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Profile page: https://yespress.io/steve-hind
Published by YesPress — https://yespress.io
Last updated: 2026-10-26