# SQA Services

> SQA Services manages supplier quality programs for manufacturers in quality-critical industries. Its global associate network performs audits, inspections, assessments, and engineering assignments, supported by dedicated program teams and its cloud-based STEPQ platform.

- **Founded:** 1995
- **Headquarters:** Palos Verdes Estates, United States
- **Founders:** Jim McKay (Co-founder and Chairman), J. Michael McKay (Co-founder and Chairman)
- **Products:** Supplier quality audits, Source inspections, Quality engineering, Supplier assessments and desktop evaluations, STEPQ
- **Notable:** Released STEPQ in 2000., Established a global supplier assessment and remediation program in 2010., Supported COVID vaccine manufacturing and distribution in 2020-2021, according to company history.

## Products & services

- **Supplier quality audits** — Managed supplier audit programs, including auditor qualification, scheduling, report review, and CAPA follow-up.
- **Source inspections** — First article, in-process, final, and containment inspections conducted at supplier locations.
- **Quality engineering** — Technical support across pre-production, production, and post-production, including validation, remediation, root cause analysis, and process improvement.
- **Supplier assessments and desktop evaluations** — On-site capability assessments and remote evidence-based evaluations, scoped to client risk and requirements.
- **STEPQ** — Cloud-based event management platform connecting supplier quality activities, findings, workflows, and reporting.
- **MICCS** — Mobile Inspection Control and Capture System providing instructions, controlled inspection workflows, and field data capture.
- **PPAP Managed Program** — Readiness assessment, initial execution support, and subsequent review of Production Part Approval Process submissions.
- **Requirement Consumption Review** — Single-day cross-functional supplier readiness review for new products, transfers, and engineering changes.

## Achievements

- Released STEPQ in 2000.
- Established a global supplier assessment and remediation program in 2010.
- Supported COVID vaccine manufacturing and distribution in 2020-2021, according to company history.
- Established a large-scale aerospace recovery team in 2023.
- Developed an associate network spanning 90+ countries.

## Latest updates

- **2026-01** — Published an explanation of root causes versus contributing causes in CAPA investigations.
- **2026-03** — Published a webinar page on aerospace pre-production failures and prevention.
- **2026-04** — Published Michael Guymon’s presentation on AI in aerospace quality, with an embedded video.
- **2026-04** — Published an article on CAPA execution, supplier integration, and verification of effectiveness in life sciences.

## Links

- Website: https://www.sqaservices.com/
- LinkedIn: https://www.linkedin.com/company/sqa-services-inc-/
- Twitter/X: https://twitter.com/sqaservicesinc
- Instagram: https://www.instagram.com/sqaservicesinc/
- Facebook: https://www.facebook.com/sqaservicesinc

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Profile page: https://yespress.io/sqa-services
Published by YesPress — https://yespress.io
Last updated: 2026-10-25