# SoundThinking

> SoundThinking is a public safety technology company whose SafetySmart portfolio combines ShotSpotter gunshot detection with investigative search, case management, patrol planning, vehicle recognition and concealed weapons detection. It sells chiefly recurring subscriptions to public agencies and security customers, reports more than 300 customers, and announced a pending acquisition by Transom Capital Group in September 2026.

- **Founded:** 1996
- **Headquarters:** Fremont, United States
- **Founders:** Robert L. Showen (Co-founder; physicist), Jason Dunham (Co-founder; engineer)
- **Products:** ShotSpotter, CrimeTracer Gen3, CaseBuilder, ResourceRouter, SafePointe
- **Notable:** Completed a Nasdaq IPO in June 2017 under SSTI., Reported record FY2025 revenue of $104.1 million, alongside a $9.4 million GAAP net loss., Announced more than $23 million in total contract value across a set of multi-year renewals in July 2026.

## Products & services

- **ShotSpotter** — Acoustic sensors, machine classification and human review locate outdoor gunfire and send incident alerts.
- **CrimeTracer Gen3** — Search and link law-enforcement and public records, with dashboards, natural-language queries and AI summaries. Gen3 availability was announced for November 2025.
- **CaseBuilder** — Investigation management for organizing case information, assignments and prosecution materials.
- **ResourceRouter** — Directed patrol planning and activity tracking; a Community version supports violence-intervention deployments.
- **SafePointe** — Concealed metallic-firearm detection using magnetic analysis, 3D cameras and AI. Acquired in 2023.
- **PlateRanger** — Vehicle and automated license plate recognition powered by Rekor, integrated with investigative tools.
- **SafetySmart Field Agent** — Public-safety AI assistant announced in June 2026 in beta with more than 20 ShotSpotter agencies; wider availability was targeted for later in 2026.
- **Forensic Services** — Acoustic incident analysis and investigative support, including shooting sequence and timing reconstruction.

## Achievements

- Completed a Nasdaq IPO in June 2017 under SSTI.
- Reported record FY2025 revenue of $104.1 million, alongside a $9.4 million GAAP net loss.
- Announced more than $23 million in total contract value across a set of multi-year renewals in July 2026.
- Expanded beyond acoustic detection through Forensic Logic and SafePointe acquisitions.

## Latest updates

- **2026-09** — Agreed to acquisition by Transom: $8 cash per share plus a non-transferable CVR worth up to $3; expected Q4 2026 close subject to conditions. Not completed as of this profile.
- **2026-08** — Q2 revenue declined 8% to $23.9 million; reduced FY2026 revenue guidance to $99 million-$100 million.
- **2026-07** — Announced a set of multi-year agency renewals exceeding $23 million in total contract value.
- **2026-06** — Announced Field Agent in beta with more than 20 ShotSpotter agencies, with wider availability targeted for later in 2026.

## Links

- Website: https://www.soundthinking.com/
- LinkedIn: https://www.linkedin.com/company/soundthinkinginc/
- Twitter/X: https://twitter.com/soundthinking_
- YouTube: https://www.youtube.com/@soundthinking
- Instagram: https://www.instagram.com/soundthinkinginc/
- Facebook: https://www.facebook.com/SHOTSPOTTER/

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Profile page: https://yespress.io/soundthinking
Published by YesPress — https://yespress.io
Last updated: 2026-10-02