# Solutionreach

> Solutionreach sells cloud software that helps dental, eye-care and medical providers communicate with patients, manage appointments and collect payments. Its platform combines reminders, two-way texting, recall, scheduling, intake and financial messaging, with more than 400 PM/EHR integrations advertised by the company.

- **Founded:** 2000
- **Headquarters:** Lehi, United States
- **Founders:** Jim Higgins (Founder; former CEO)
- **Products:** Patient communication platform, Online Scheduling, Digital Intake and Patient Check-In, SR Pay / Payment Technology, Revenue Cycle Messaging
- **Notable:** Company reports more than 50,000 practices helped, 400+ PM/EHR integrations and more than one billion patient-provider interactions annually., Marked its 25th anniversary in July 2025 and reported more than 15 billion cumulative messages., Saint Francis vendor-published case study reports a 5.8% no-show rate, $3.1 million additional revenue and an average 156,000 patient messages monthly; these are customer-specific results.

## Products & services

- **Patient communication platform** — Automated appointment reminders, recall outreach, two-way texting, newsletters, surveys and review invitations.
- **Online Scheduling** — Online appointment booking or requests with integration-dependent schedule updates.
- **Digital Intake and Patient Check-In** — Mobile forms and patient check-in to reduce paperwork and repeated entry.
- **SR Pay / Payment Technology** — Text-to-pay, online payments, in-office terminals, notifications, refunds and reconciliation.
- **Revenue Cycle Messaging** — Patient messaging across scheduling, insurance, treatment presentation, billing and collections.
- **Insurance Eligibility** — Dental coverage and plan-usage verification with patient insurance-information requests.
- **Secure Documents** — Secure document delivery, treatment plans and electronic signatures.
- **AI Receptionist (Stella)** — Call and SMS scheduling support when staff are unavailable; books, reschedules and cancels with supported systems.
- **Location Management and Data Hub** — Centralized multi-location communications and standardized access to patient engagement data.
- **Generative AI review management** — Tools for drafting review responses and summarizing patient feedback and sentiment.
- **Mobile App and Telehealth** — Mobile communications, appointment access and video-call capabilities.

## Achievements

- Company reports more than 50,000 practices helped, 400+ PM/EHR integrations and more than one billion patient-provider interactions annually.
- Marked its 25th anniversary in July 2025 and reported more than 15 billion cumulative messages.
- Saint Francis vendor-published case study reports a 5.8% no-show rate, $3.1 million additional revenue and an average 156,000 patient messages monthly; these are customer-specific results.
- 2012 investment announcement cites Inc. 500/5000 recognition for 2009-2011.

## Latest updates

- **2026-08** — Release notes rename Virtual Scheduling Assistant to AI Receptionist (Stella), add up to five weekday SMS-response windows and location selection for eligible multi-location text scheduling; also improve intake, accessibility and notifications.
- **2025-07** — 25th-anniversary announcement reports more than 15 billion messages and continued investment in AI and multi-location communication.
- **2024-06** — Introduced dental Insurance Eligibility technology.
- **2024-04** — Announced Revenue Cycle Messaging spanning patient registration through collections.

## Links

- Website: https://www.solutionreach.com/
- LinkedIn: https://www.linkedin.com/company/solutionreach/
- Twitter/X: https://twitter.com/solutionreach
- YouTube: https://www.youtube.com/solutionreach
- Instagram: https://www.instagram.com/sr_solutionreach/
- Facebook: https://www.facebook.com/Solutionreach/

---

Profile page: https://yespress.io/solutionreach
Published by YesPress — https://yespress.io
Last updated: 2026-10-02