# SoftExpert

> SoftExpert develops an integrated enterprise software suite for quality management, business processes, documents, risk and compliance. Founded in Brazil in 1995, it serves more than 3,000 customers and reports over 3 million users across more than 50 countries. Its modular platform combines workflow automation, traceability and AI assistance with implementation, integration, training and cloud services.

- **Founded:** 1995
- **Headquarters:** Joinville, Brazil
- **Founders:** Ricardo Lepper (Founder; Executive President)
- **Products:** SoftExpert Suite 3.0, SoftExpert QMS, SoftExpert BPM, SoftExpert ECM, SoftExpert GRC and ERM
- **Notable:** Company reports over 3 million users and more than 3,000 customers worldwide., ISO 9001 certification milestone in 2010., ISO/IEC 27001 certification milestone in 2023; current company materials specify ISO 27001:2022 scope covering product development, cloud operations and IT infrastructure.

## Products & services

- **SoftExpert Suite 3.0** — Integrated enterprise management platform with shared workflows, documents, analytics, search and AI assistance.
- **SoftExpert QMS** — Quality management, document controls, audits, nonconformities and improvement processes.
- **SoftExpert BPM** — Process modeling, forms and workflow automation, including AI-assisted process design.
- **SoftExpert ECM** — Enterprise content and document lifecycle management, revision and approval controls.
- **SoftExpert GRC and ERM** — Governance, risk, internal controls, audit and compliance management.
- **SoftExpert SLM** — Supplier evaluation, qualification, performance and lifecycle management.
- **EAM, PLM, PPM and CPM** — Enterprise assets, product lifecycle, projects and portfolios, and corporate performance management.
- **EHSM and ESG** — Environmental, health, safety and sustainability management capabilities.
- **AI Compliance Reader** — Extracts and organizes requirements from uploaded regulatory PDFs, with chat-based refinement.
- **Implementation and lifecycle services** — Consulting, integration, customization, cloud hosting, support, training and computer systems validation.

## Achievements

- Company reports over 3 million users and more than 3,000 customers worldwide.
- ISO 9001 certification milestone in 2010.
- ISO/IEC 27001 certification milestone in 2023; current company materials specify ISO 27001:2022 scope covering product development, cloud operations and IT infrastructure.
- Company reports a SOC 2 Type I attestation, which concerns controls at a point in time.
- Yorozu Alabama approval times fell more than 80%, according to SoftExpert’s published customer headline.
- Endutex case reports traceability for more than 670,000 production records.
- BIOMM case reports a 40% reduction in document management costs.

## Latest updates

- **2026-09** — Published a governance and compliance study reporting that 64% of respondents cited lack of digital culture and 62% cited outdated or disconnected systems as challenges.
- **2026-08** — Announced Vestel Mobility’s adoption of the platform for supplier quality management.
- **2026-07** — Announced a German referral partnership with Lead2Deal Consulting, signed in June.
- **2026-06** — Announced Suite 3.0 updates for AI-assisted project creation, meeting action plans, document revision summaries and regulatory requirement extraction.

## Links

- Website: https://www.softexpert.com/en/
- LinkedIn: https://www.linkedin.com/company/softexpert-software/
- Twitter/X: https://x.com/softexpert
- YouTube: https://www.youtube.com/user/SoftExpertSoftware/
- Instagram: https://www.instagram.com/softexpert/
- Facebook: https://www.facebook.com/SoftExpertSoftwareforPerformanceExcellence/

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Profile page: https://yespress.io/softexpert
Published by YesPress — https://yespress.io
Last updated: 2026-10-17