# Smartsupp

> Smartsupp is a Czech customer messaging company founded in Brno in 2013. It combines live chat, chatbots, session video recordings, and an AI shopping assistant called Mira to help online stores talk to visitors and turn them into buyers. It is one of the most widely used chat widgets on European e-commerce sites and is part of the ABUGO commerce group.

## Achievements

- One of the most widely used live chat widgets on European e-commerce websites
- Described as the #1 chat in Central Europe with the largest share in the Visegrad region
- Runs on tens of thousands of active websites reaching hundreds of millions of monthly visitors
- Localized in around 9 languages with 40+ e-commerce integrations (Shopify, WooCommerce, PrestaShop, Wix, Magento)
- Spun out Smartlook, which grew into an independent, funded analytics company

## Latest updates

- **2024-10** — Launch of Mira, an AI shopping assistant designed to answer up to 80% of customer inquiries and recommend products.
- **2023-01** — Smartsupp integrated into the ABUGO commerce group.

## Links

- Website: https://www.smartsupp.com
- LinkedIn: https://www.linkedin.com/company/smartsupp
- Twitter/X: https://twitter.com/smartsupp
- YouTube: https://www.youtube.com/c/Smartsupp
- Instagram: https://www.instagram.com/smartsupp/
- Facebook: https://www.facebook.com/smartsupp

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Profile page: https://yespress.io/smartsupp-brno-chat-europe-sales-sidekick
Published by YesPress — https://yespress.io
Last updated: 2026-08-07