# SleekFlow

> SleekFlow is an omnichannel conversational AI platform that unifies WhatsApp, Instagram, Messenger, SMS, live chat, email and voice into a single AI-powered operating system for customer engagement. Founded in 2019 and headquartered in Singapore with roots in Hong Kong, it helps marketing, sales and support teams automate conversations, route leads and drive revenue through chat. The company is an official Meta WhatsApp Business Solution Provider, is trusted by more than 2,000 businesses across 70+ countries, and powers roughly a million conversations a day.

- **Founded:** 2019
- **Headquarters:** Singapore (originally founded in Hong Kong)
- **Founders:** Henson Tsai (Founder & CEO)
- **Team size:** ~180 employees
- **Products:** Omnichannel Unified Inbox, WhatsApp Business API Solution, Flow Builder / Automation, AgentFlow (Agentic AI), Analytics & Data Analyst Agent
- **Notable:** Founder Henson Tsai named to Forbes 30 Under 30 Asia (Enterprise Technology, 2023) - one of only two honorees from Hong Kong that year, Official Meta WhatsApp Business Solution Provider (BSP), Trusted by 2,000+ businesses across 70+ countries

## Products & services

- **Omnichannel Unified Inbox** — A single inbox that captures leads and conversations from WhatsApp, Instagram, Messenger, TikTok, SMS, email, live chat and calls, with each conversation linked to a CRM profile including lifecycle stage, purchase history and owner assignment.
- **WhatsApp Business API Solution** — Official Meta WhatsApp Business Solution Provider (BSP) offering the Cloud API directly from Meta, with interactive product carousels, CTA buttons, list messages, broadcasts and click-to-WhatsApp ads.
- **Flow Builder / Automation** — No-code workflow and chatbot builder for automated responses, lead nurturing, appointment scheduling, broadcast campaigns and webhook-driven automations.
- **AgentFlow (Agentic AI)** — AI agents that understand customer intent and take action inside the chat - looking up orders, updating CRM records, booking meetings and processing refunds - keeping context across messages, sessions and channels and escalating to humans with full history when needed.
- **Analytics & Data Analyst Agent** — Real-time analytics dashboards and an AI data analyst for campaign performance, customer interaction insights and conversation reporting.

## Achievements

- Founder Henson Tsai named to Forbes 30 Under 30 Asia (Enterprise Technology, 2023) - one of only two honorees from Hong Kong that year
- Official Meta WhatsApp Business Solution Provider (BSP)
- Trusted by 2,000+ businesses across 70+ countries
- Powers roughly 1 million conversations per day
- Achieved ISO certification for information security
- Raised $15M total from tier-one investors including Tiger Global and Atinum Investment
- Scaled from 3 engineers to 100+ team members in about three years

## Latest updates

- **2024-08** — Raised $7M Series A+ led by Atinum Investment to expand AI capabilities and global reach, bringing total funding to $15M.
- **2024-11** — WhatsApp service conversations became entirely free under Meta's new pricing, reshaping SleekFlow's messaging cost model.
- **2025-01** — Launched AgentFlow agentic AI, enabling AI agents that take actions like order lookups, CRM updates, bookings and refunds inside chat.
- **2025-07** — Adapted to Meta's per-template messaging pricing rolling out July 2025 for all WhatsApp Business API users.

## Links

- Website: https://sleekflow.io
- LinkedIn: http://www.linkedin.com/company/sleekflow
- Twitter/X: https://twitter.com/sleekflow_io
- YouTube: https://www.youtube.com/@sleekflow
- Instagram: https://www.instagram.com/sleekflow.io/
- Facebook: https://facebook.com/sleekflow.io/

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Profile page: https://yespress.io/sleekflow
Published by YesPress — https://yespress.io
Last updated: 2026-07-10