# SkySwitch

> SkySwitch supplies a white-label cloud communications platform to MSPs, VARs, ISPs and other technology providers serving small and medium-sized businesses. Partners sell voice, messaging, video, contact center and AI services under their own brand, with provisioning, billing options, training and technical support supplied behind the scenes. It has been part of BCM One since January 2021.

- **Founded:** 2013
- **Headquarters:** Blue Bell, United States
- **Founders:** Eric Hernaez (Founder and former President)
- **Products:** White-label UCaaS / Hosted PBX, UC Client, Contact Center, Foundations Partner Program, SkySwitch AI Agent
- **Notable:** More than 500 managed solutions providers and other resellers cited at the January 2021 acquisition., Reported 160 new resellers and 30 Club 1,000 members in its 2019 year-end review., Announced recognition as a white-label leader in the 2024 Frost & Sullivan North American UCaaS Radar report.

## Products & services

- **White-label UCaaS / Hosted PBX** — Cloud business calling and communications sold under a partner brand, with management portals, provisioning, carrier tools and support.
- **UC Client** — Web, desktop and mobile calling with messaging, collaboration, visual voicemail, contact management and virtual fax; a new UC Client was announced in September 2023.
- **Contact Center** — Integrated omnichannel contact center with reporting, voice, SMS, chat and AI capabilities; announced in December 2022.
- **Foundations Partner Program** — Adds back-office billing, taxation and regulatory administration to the branded reseller offering.
- **SkySwitch AI Agent** — Native conversational voice agent for answering calls, appointments, routing and routine inquiries. Launched on SkyConnect September 1, 2026; CoreConnect availability planned for early 2027.
- **Business SMS and MMS** — Business-number messaging with shared-number and integration options.
- **Voice APIs and SIP trunking** — Programmatic PBX and telecom management, call data, provisioning and connectivity services.
- **Video, Virtual Fax and Microsoft Teams Connector** — Additional communications and collaboration services offered through the reseller platform.
- **SkySwitch Store and SkySwitch University** — Device purchasing and provisioning resources alongside reseller education.

## Achievements

- More than 500 managed solutions providers and other resellers cited at the January 2021 acquisition.
- Reported 160 new resellers and 30 Club 1,000 members in its 2019 year-end review.
- Announced recognition as a white-label leader in the 2024 Frost & Sullivan North American UCaaS Radar report.
- Received the 2024 MSP Today Product of the Year Award, according to its newsroom.

## Latest updates

- **2026-09** — Launched native AI Agent on SkyConnect; CoreConnect rollout planned for early 2027.
- **2025-03** — Launched Foundations to provide white-label partners with back-office support.
- **2024-10** — Announced Frost & Sullivan recognition for its North American UCaaS offering.

## Links

- Website: https://skyswitch.com/
- LinkedIn: https://www.linkedin.com/company/skyswitch
- Twitter/X: https://twitter.com/skyswitchsays
- YouTube: https://www.youtube.com/channel/UCocSv-0W3Ay5pJdOiHNj7Vg
- Facebook: https://www.facebook.com/whitelabelUCaaS/

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Profile page: https://yespress.io/skyswitch
Published by YesPress — https://yespress.io
Last updated: 2026-10-16