# Skalin

> Skalin is a Paris-based customer success platform for B2B SaaS teams. It pulls customer data from the CRM, the product, support and email into one 360-degree view, then applies AI to produce a health score that predicts churn weeks in advance. Founded around 2021 by Nicolas Garmy and Julien Goblet, the bootstrapped company keeps a small team and pitches fast deployment - live in weeks, no setup fee - to the mid-market teams that can't afford a heavyweight legacy tool.

## Achievements

- Built a 360-degree customer view that unifies CRM, product usage, support, email, meetings and revenue data.
- Developed AI-powered health scores that flag churn risk roughly 3-4 weeks in advance.
- Serves 130+ B2B SaaS companies while remaining bootstrapped with a small team.
- Helped Fasterize cut its churn rate in half and shorten onboarding.
- Enabled Karnott to manage 1,900 customers with only 3 CSMs through journey automation.
- Helped Pitchy reactivate 23% of inactive users via playbooks.

## Latest updates

- **2026-07** — Skalin listed at 130+ customers, operating as a bootstrapped team of around six, positioned for B2B SaaS mid-market teams.

## Links

- Website: https://www.skalin.io/
- LinkedIn: https://www.linkedin.com/company/skalin

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Profile page: https://yespress.io/skalin-spots-churn-three-weeks-before
Published by YesPress — https://yespress.io
Last updated: 2026-08-07