# Sinch

> Sinch is a Swedish cloud communications company that runs the plumbing behind the texts, verification codes, marketing blasts, voice calls and emails businesses send to their customers. Through a single set of APIs it connects brands to SMS, RCS, WhatsApp, voice, video and email - reaching roughly 5 billion mobile subscribers via 80+ carrier relationships - and it grew from a Stockholm startup into a global CPaaS leader largely by acquiring rivals such as Mblox, Inteliquent, MessageMedia and Mailgun. Today it handles more than 900 billion customer interactions a year for around 190,000 businesses.

- **Founded:** 2008
- **Headquarters:** Stockholm, Sweden
- **Founders:** Johan Hedberg (Co-founder), Robert Gerstmann (Co-founder), Kristian Männik (Co-founder), Henrik Sandell (Co-founder), Björn Zethraeus (Co-founder), Kjell Arvidsson (Co-founder)
- **Team size:** 4,000+ employees across 60+ countries
- **Products:** Messaging APIs, Conversation API, Voice APIs, Email (Mailgun, Mailjet, Email on Acid), Verification APIs
- **Notable:** Grew from a 2008 Stockholm startup into one of the world's largest CPaaS companies., Reaches roughly 5 billion mobile subscribers through 80+ direct carrier connections., Handles more than 900 billion customer interactions per year for ~190,000 businesses.

## Products & services

- **Messaging APIs** — SMS, MMS, RCS and WhatsApp Business messaging delivered through carrier-grade global connectivity.
- **Conversation API** — One integration that connects a business to 14+ messaging channels including WhatsApp, RCS, Instagram, Messenger and Viber.
- **Voice APIs** — Programmable voice, number masking, text-to-speech and global voice termination (strengthened by the Inteliquent acquisition).
- **Email (Mailgun, Mailjet, Email on Acid)** — Transactional and marketing email APIs and tooling for developers and marketers, acquired via Pathwire.
- **Verification APIs** — One-time passcodes and identity verification over SMS, flash call and other channels.
- **Sinch Engage** — Multichannel campaign platform for SMB and marketing teams to run SMS, RCS and WhatsApp campaigns without code.
- **Chatlayer (Conversational AI)** — Chat and voice bot builder supporting 125+ languages for automated 24/7 customer engagement.
- **Contact Pro / Contact Center** — Cloud contact center software for omnichannel customer service.

## Achievements

- Grew from a 2008 Stockholm startup into one of the world's largest CPaaS companies.
- Reaches roughly 5 billion mobile subscribers through 80+ direct carrier connections.
- Handles more than 900 billion customer interactions per year for ~190,000 businesses.
- Completed a string of major acquisitions - Mblox, Inteliquent ($1.14B), MessageMedia ($1.3B) and Pathwire/Mailgun (~$1.9B).
- Publicly listed on Nasdaq Stockholm since 2015; rebranded from CLX Communications to Sinch in 2019.

## Latest updates

- **2026-06** — Jonas Dahlberg appointed acting CEO effective June 8, 2026; Laurinda Pang to support the transition until a permanent successor is named (no later than end of 2026).
- **2026-02** — Sinch reported Q4 and full-year 2025 results, citing strengthened financial performance.
- **2025-11** — Q3 2025 results: net sales of SEK 6,659M and gross profit up 5% organically.
- **2025-05** — Q1 2025 results: third consecutive quarter of organic net sales growth; adjusted EBITDA margin ~13%.
- **2024-01** — Accelerated rollout of generative-AI features across messaging and conversational products.

## Links

- Website: https://sinch.com
- LinkedIn: https://www.linkedin.com/company/sinch
- Twitter/X: https://twitter.com/WeAreSinch
- GitHub: https://github.com/sinch
- YouTube: https://www.youtube.com/channel/UCZZ2u_B2afTxA0v-xcgfsaw
- Instagram: https://www.instagram.com/wearesinch/
- Facebook: https://www.facebook.com/wearesinch/

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Profile page: https://yespress.io/sinch
Published by YesPress — https://yespress.io
Last updated: 2026-08-08