# Siddharth Jhunjhunwala

> Siddharth Jhunjhunwala is the Founder and CEO of Web Spiders Group and co-founder of SpiderX AI, a San Francisco-based enterprise AI company he has been building since 2000. Starting his entrepreneurial journey in 1995 with network solutions out of Kolkata, he has grown Web Spiders into a 290-person global operation spanning San Jose, London, Singapore, and India, known for products like Gecko (an emotion-sensing AI recruiter that appeared on BBC One's The One Show), e2m.live (an enterprise event management platform), and SpiderX's conversational AI suite used across banking, retail, and government sectors.

- **Role:** Founder & CEO at Web Spiders Group / SpiderX AI
- **Organizations:** Web Spiders Group, SpiderX AI, e2m.live, Leo Compuware
- **From:** Kolkata, India
- **Nationality:** Indian
- **Education:** Primary and Secondary Education (Grades 1-12), La Martiniere for Boys, Kolkata, Bachelor of Commerce (Honors), Business Administration, Management & Operations, St. Xavier's College, Kolkata, Berkeley Executive Leadership Programme, University of California, Berkeley - Haas School of Business
- **Known for:** Founded Web Spiders Group in 2000, growing it to a 290-person global company across San Jose, Kolkata, London, and Singapore, Demonstrated Gecko AI's emotion-sensing technology live on BBC One's The One Show (c. 2018), Built SpiderX AI into a recognized enterprise AI company serving banking, retail, government, and customer service sectors

## Career timeline

- **1994** — Joined Leo Compuware as CEO, overseeing overall strategy and growth
- **1995** — Began entrepreneurial journey focusing on network solutions
- **2000** — Founded Web Spiders Group, a digital engagement and enterprise software company
- **2013** — Completed Berkeley Executive Leadership Programme at UC Berkeley Haas School of Business
- **2018** — Demonstrated Gecko (Emotion AI interview bot) on BBC One's The One Show, reaching nearly 2 million viewers
- **2020** — Launched e2m.live, an enterprise event management platform
- **2024** — Presented SpiderX AI's conversational AI at SWITCH 2024 (AIMX Singapore); SpiderX earned Intellyx Digital Innovator recognition
- **2025** — SpiderX AI won 'Best Contact Centre Experience' at CX Strategy Summit & Awards; showcased voice-first retail AI at Retail MediaX London

## Achievements

- Founded Web Spiders Group in 2000, growing it to a 290-person global company across San Jose, Kolkata, London, and Singapore
- Demonstrated Gecko AI's emotion-sensing technology live on BBC One's The One Show (c. 2018)
- Built SpiderX AI into a recognized enterprise AI company serving banking, retail, government, and customer service sectors
- SpiderX AI won 'Best Contact Centre Experience' award at CX Strategy Summit & Awards 2025
- SpiderX AI recognized as a 2024 Intellyx Digital Innovator
- Launched e2m.live, a dedicated enterprise event management platform (2020)
- Participated as a speaker at SWITCH 2024 in Singapore (AIMX track)
- Established global offices across 4 countries: United States, India, UK, Singapore

## Latest updates

- **2025-05** — SpiderX AI showcased voice-first retail AI at Retail MediaX London and Digital Marketing Evolution 2025
- **2025-02** — SpiderX AI received 'Best Contact Centre Experience' award at CX Strategy Summit & Awards 2025 in Mumbai
- **2024-11** — SpiderX AI recognized as Intellyx Digital Innovator for Fall 2024
- **2024-10** — SpiderX AI exhibited at ABA Bank Marketing Conference in Chicago, showcasing AI solutions for banking
- **2024-11** — Siddharth presented SpiderX AI's conversational AI Buddy at SWITCH 2024 AIMX Singapore

## Links

- Website: https://webspiders.com
- LinkedIn: http://www.linkedin.com/in/webspiders
- Twitter/X: https://twitter.com/sid_webspiders
- YouTube: https://www.youtube.com/@sid_spiderx_ai
- Facebook: https://www.facebook.com/webspidersgroup

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Profile page: https://yespress.io/siddharth-jhunjhunwala
Published by YesPress — https://yespress.io
Last updated: 2026-05-15