# Shipday

> Shipday is a cloud-based, AI-powered delivery management platform that lets small and medium-sized businesses - restaurants, grocers, pizzerias, florists, couriers and e-commerce sellers - run their own local deliveries without paying gig-economy commissions. It combines dispatch automation, route optimization, a driver mobile app, real-time branded tracking, proof of delivery and AI agents for customer communication, and connects to third-party fleets like DoorDash and Uber for overflow. Founded in 2020 and headquartered in Menlo Park, California, Shipday serves more than 6,000 businesses across 100+ countries and has powered over 30 million deliveries.

- **Founded:** 2020
- **Headquarters:** Menlo Park, California, United States
- **Founders:** Moin Islam (Co-founder & CEO), Adem Esen (Co-founder & CTO)
- **Team size:** Roughly 26-88 employees (sources vary; ~88 per company data, ~26 per Latka)
- **Products:** Delivery Automation & Dispatch, Driver Mobile App, Route Optimization, Branded Tracking, Proof of Delivery
- **Notable:** Powered 30 million+ local deliveries since 2020 (from 3 million in early 2022)., Grew to 6,000+ businesses in 100+ countries, available in 30 languages., Closed a $7M Series A in November 2025 led by ECP Growth and Ibex Investors.

## Products & services

- **Delivery Automation & Dispatch** — Automatically assigns deliveries to in-house or third-party drivers based on proximity, availability and urgency, with a real-time tracking map.
- **Driver Mobile App** — iOS and Android app for drivers to receive orders, navigate optimized routes and update delivery status in real time.
- **Route Optimization** — Multi-stop route planning that Shipday says cuts delivery times by up to 30%.
- **Branded Tracking** — Real-time customer tracking pages with live ETAs, promotions and offers under the merchant's own brand.
- **Proof of Delivery** — Captures photos, signatures and timestamps to confirm deliveries.
- **Review & Feedback Management** — Automated collection and analysis of customer reviews to drive repeat orders and Google Business ratings.
- **AgentFlow / AI Agents** — AI automation engine that handles dispatch, driver coaching, customer calls and refund collection; includes an AI Receptionist that answers customer calls 24/7.
- **Integrations & API** — 100+ integrations with POS and ordering platforms (Toast, Square, Shopify, Wix, Deliverect) and third-party fleets (DoorDash, Uber, Lyft, Grubhub), plus a developer API.

## Achievements

- Powered 30 million+ local deliveries since 2020 (from 3 million in early 2022).
- Grew to 6,000+ businesses in 100+ countries, available in 30 languages.
- Closed a $7M Series A in November 2025 led by ECP Growth and Ibex Investors.
- Maintains a 4.6/5 rating across 255+ verified G2 reviews.
- Launched AgentFlow, an agentic-AI automation engine for last-mile operations.
- Global operations from Day 1, founded during the COVID-19 e-commerce surge.

## Latest updates

- **2025-11** — Closed $7M Series A led by ECP Growth and Ibex Investors, with B Capital and Supply Chain Ventures participating; total funding surpasses $10M.
- **2025-05** — Unveiled new AI features, including the AgentFlow automation engine and AI Receptionist, at the National Restaurant Association Show.
- **2025-01** — Surpassed 30 million deliveries and 6,000+ customers across 100+ countries.

## Links

- Website: https://shipday.com
- LinkedIn: https://www.linkedin.com/company/shipdayinc
- Twitter/X: https://twitter.com/shipdayinc
- YouTube: https://www.youtube.com/watch?v=IgW5TNmYPhI
- Instagram: https://www.instagram.com/shipdayinc
- Facebook: https://facebook.com/ShipdayInc/

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Profile page: https://yespress.io/shipday
Published by YesPress — https://yespress.io
Last updated: 2026-07-10