# Shiftsmart

> Shiftsmart combines a marketplace for hourly shifts with enterprise workforce software and retail execution services. Workers choose available assignments through its app; businesses coordinate staffing, tasks, verification, and performance across distributed operations.

- **Founded:** 2015
- **Headquarters:** New York, United States
- **Founders:** Aakash Kumar (Co-founder and CEO), Pavan Patel (Co-founder; founding CTO), Patrick Brandt (Co-founder; former President (joined in 2016))
- **Products:** Shiftsmart - Find Work, Workforce Management Suite, Closed Loop, Retail Merchandising, Food Production
- **Notable:** Inc. 5000 ranks: No. 280 in 2021, No. 541 in 2022, and No. 484 in 2023., Raised a $95 million Series B in December 2021., Get Shift Done reported 28,000 workers, nearly $15 million in wages, and 60 million meals at its March 2021 anniversary.

## Products & services

- **Shiftsmart - Find Work** — Worker app for onboarding, booking assignments, shift records, and payments.
- **Workforce Management Suite** — Enterprise coordination of workers, schedules, assignments, and tasks.
- **Closed Loop** — Retail workflow linking demand, dispatch, photographic verification, and measured outcomes.
- **Retail Merchandising** — Shelf replenishment with guided tasks and shelf evidence.
- **Food Production** — Forecasting and execution of store food-production plans.
- **Audits and Inspections** — Brand and asset checks recorded with photographs and ratings.
- **Price and Promotion Compliance** — Checks and execution for shelf prices and promotional displays.
- **Adaptive Forecasting and Production Planning** — Machine-learning plans informed by operational data.
- **Computer Vision Verification** — Assessment of photographic evidence of completed work.
- **Voice AI Customer Service** — Listed in the current product navigation.
- **Flexible Contact Centers** — Historically supplied trained workers for distributed call-center operations.

## Achievements

- Inc. 5000 ranks: No. 280 in 2021, No. 541 in 2022, and No. 484 in 2023.
- Raised a $95 million Series B in December 2021.
- Get Shift Done reported 28,000 workers, nearly $15 million in wages, and 60 million meals at its March 2021 anniversary.
- Current company careers site reports more than five million partners and $500 million in partner wages.

## Latest updates

- **2026-02** — Help-center guides updated February 26 describe independent-contractor onboarding, reliability-based shift access, and a $1.99 instant-payment fee with Gold/Silver exceptions.
- **2026-10** — As observed October 5, the website emphasizes Closed Loop retail execution, machine learning, and computer vision; the careers page reports 5M+ partners. Observation date, not a product-launch date.

## Links

- Website: https://shiftsmart.com/
- LinkedIn: https://www.linkedin.com/company/shiftsmart/
- Twitter/X: https://twitter.com/GetShiftsmart
- Facebook: https://www.facebook.com/getshiftsmart/

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Profile page: https://yespress.io/shiftsmart
Published by YesPress — https://yespress.io
Last updated: 2026-10-05