# Sheridan Orr

> Sheridan Orr is the chief marketing officer of Language IO, where she brings two decades in B2B technology marketing to the practical problem of helping companies communicate with customers across languages. Her career has moved through product marketing, customer experience, workplace culture and tech recruiting at companies including ChannelAdvisor, Conductor, NICE, PeopleFluent, CultureIQ and Built In. Trained in literature, political science and history before earning an MBA, she has built a public voice around a consistent conviction: data and automation work best when they preserve context, trust and recognizably human language.

- **Role:** Chief Marketing Officer at Language IO
- **Organizations:** Language IO, Built In, The GTM Collective, CultureIQ, PeopleFluent, NICE, Conductor, ChannelAdvisor, Meridian Kiosks, Brooklyn Ballet
- **Nationality:** American
- **Education:** Undergraduate degrees in English Literature and Political Science, Meredith College, Master of Arts, Vanderbilt University, Master of Business Administration, Tulane University
- **Known for:** Built a two-decade career across high-growth B2B SaaS companies, including firms that completed IPOs or acquisitions., Appointed chief marketing officer of Language IO in 2023 after more than three years as Built In's CMO., Helped present Built In's tech-employment research and brand to a platform audience that she said reached almost three million monthly visitors in 2022.

## Career timeline

- **2010-2011** — Marketing Director at Meridian Kiosks.
- **2011-2012** — Vice President of Global Sales and Marketing at Meridian Kiosks.
- **2012-2023** — Led independent go-to-market consulting work through Interrobang Partners and later The GTM Collective.
- **2012-2014** — Worked in global product marketing at ChannelAdvisor.
- **2014-2015** — Senior Director of Product Marketing at Conductor.
- **2015-2016** — Head of Global Marketing for Customer Experience Analytics at NICE.
- **2017-2018** — Senior Director of Market Development and Product Marketing at PeopleFluent.
- **2018-2020** — Vice President of Marketing at CultureIQ.
- **2020-2023** — Chief Marketing Officer at Built In, the technology recruiting platform.
- **2023-present** — Chief Marketing Officer at Language IO, leading brand and growth work for enterprise multilingual customer support technology.

## Achievements

- Built a two-decade career across high-growth B2B SaaS companies, including firms that completed IPOs or acquisitions.
- Appointed chief marketing officer of Language IO in 2023 after more than three years as Built In's CMO.
- Helped present Built In's tech-employment research and brand to a platform audience that she said reached almost three million monthly visitors in 2022.
- Received recognition in the NICE Marketing Hall of Fame.
- Has published and spoken on customer experience, workplace culture, employer branding, tech recruiting and multilingual customer support.

## Latest updates

- **2026-03** — Published a look back at what 2025 revealed about multilingual customer experience, arguing that it had become part of daily operations rather than a side initiative.
- **2026-03** — Published an article on enterprise browser translation and the privacy risks of employees pasting sensitive content into consumer tools.
- **2026-03** — Published a playful analysis of how the phrase “rage bait” breaks when translated literally across languages.
- **2025-11** — Wrote about real-time translation in travel support, focusing on speed, clarity and customer loyalty.
- **2025-05** — Published a personal essay on why she seeks out women-led technology companies.

## Links

- Website: https://languageio.com
- LinkedIn: https://www.linkedin.com/in/sheridanorr
- Twitter/X: https://twitter.com/SheridanOrr

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Profile page: https://yespress.io/sheridan-orr
Published by YesPress — https://yespress.io
Last updated: 2026-09-03