# Shanthi Shanmugam

> Shanthi Shanmugam is the co-founder and CEO of Casap, a New York fintech that uses AI to automate payment disputes, chargebacks, and first-party fraud detection for banks, credit unions, and fintechs. A UC Berkeley electrical engineering and computer science graduate, she cut her teeth as a product manager at Facebook and spent roughly five years at Robinhood, where she launched the first crypto trading feature and later ran customer-care products. Watching back-office breakdowns erode consumer trust convinced her the dispute process was broken, so she reconnected with a former Facebook colleague, Saisi Peter, and started Casap in 2023. In August 2025 the company raised a $25M Series A led by Emergence Capital, bringing total funding to $33.5M.

- **Role:** Co-Founder and CEO at Casap
- **Organizations:** Casap, Robinhood, Facebook (Meta), UC Berkeley
- **From:** San Jose, California, United States
- **Nationality:** American
- **Education:** Electrical Engineering and Computer Science, University of California, Berkeley
- **Known for:** Co-founded and leads Casap, an AI disputes and fraud automation platform for financial institutions, Raised a $25M Series A in August 2025 - the largest venture round to date in the issuer-side payment disputes category, Brought total funding raised to $33.5M with backing from Emergence Capital, Lightspeed, Primary, and SoFi

## Career timeline

- **2016** — Product manager at Facebook, in the company's rotational product manager (RPM) program where she met future co-founder Saisi Peter
- **2017** — Joined Robinhood as a product manager
- **2017-2022** — At Robinhood launched the first crypto trading feature, worked on stock watchlists, then moved into customer-care products as senior and group product manager
- **2022** — Reconnected with Saisi Peter in June; incorporated Casap in late December
- **2023** — Left her job in February to build Casap full-time as co-founder and CEO
- **2024** — Casap raised $8.5M in early funding to attack the payment disputes and first-party fraud problem
- **2025** — Casap closed a $25M Series A led by Emergence Capital, bringing total funding to $33.5M

## Achievements

- Co-founded and leads Casap, an AI disputes and fraud automation platform for financial institutions
- Raised a $25M Series A in August 2025 - the largest venture round to date in the issuer-side payment disputes category
- Brought total funding raised to $33.5M with backing from Emergence Capital, Lightspeed, Primary, and SoFi
- Helped launch Robinhood's first crypto trading feature
- Reported client outcomes including roughly 50% reductions in fraud losses and large drops in cost per dispute

## Latest updates

- **2025-08** — Casap announced a $25M Series A led by Emergence Capital, with Lightspeed, Primary, and SoFi participating, bringing total funding to $33.5M.

## Links

- Website: https://casaphq.com
- LinkedIn: https://www.linkedin.com/in/shanthi-shanmugam-4057284a/
- Twitter/X: https://x.com/shanthi_peace

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Profile page: https://yespress.io/shanthi-shanmugam
Published by YesPress — https://yespress.io
Last updated: 2026-06-05