# Shalin Jain

> Shalin Jain is the founder and CEO of HappyFox, a bootstrapped support-software company. He began Tenmiles in Chennai in 2000 while in college, built products including Screenswift and Helpdesk Pilot, and developed HappyFox around his experience serving software customers. In April 2025, his Practical Founders appearance described the company at $20 million ARR. His public interests include product design, measurement, piano and songwriting.

- **Role:** Founder & CEO at HappyFox
- **Organizations:** HappyFox, Tenmiles
- **Education:** BSc in Statistics, Loyola College, Chennai (University of Madras), International Business Management; reported postgraduate diploma, Loyola Institute of Business Administration
- **Known for:** Built Tenmiles and HappyFox without outside funding, according to his public accounts., Reported $10 million ARR in Q1 2020., HappyFox was described at $20 million ARR in his April 2025 Practical Founders appearance.

## Career timeline

- **2000** — Started Tenmiles in Chennai while attending college.
- **2001** — Released Screenswift, which converted Flash movies into installable screensavers.
- **2005** — Launched Helpdesk Pilot, an on-premise customer-support product.
- **2010** — Tenmiles launched DoAttend, an online event-registration product.
- **2011** — HappyFox began serving cloud customers in August, according to its founder’s letter.
- **2012** — HappyFox’s company timeline records setting up a California base in December.
- **2019** — HappyFox was nominated in the Bootstrap Champ category of the Economic Times Startup Awards.
- **2020** — Announced $10 million ARR reached in Q1, with no outside funding.
- **2024** — Announced a new HappyFox office in Bengaluru.
- **2025** — Discussed a $20 million ARR bootstrapped business on Practical Founders; later announced HappyFox Autopilot.
- **2026** — Listed as a SaaStr AI Annual speaker on using AI to identify expansion opportunities in existing customer data.

## Achievements

- Built Tenmiles and HappyFox without outside funding, according to his public accounts.
- Reported $10 million ARR in Q1 2020.
- HappyFox was described at $20 million ARR in his April 2025 Practical Founders appearance.
- Recipient of the Pathfinders Entrepreneurial Award, as listed on HappyFox’s company page.

## Latest updates

- **2026-06** — SaaStr published his presentation about an AI agent identifying customer-expansion opportunities; Jain reported $1 million in closed opportunities and under $20 in token expenditure.
- **2026-05** — SaaStr AI Annual listed Jain for a May 12 session on finding expansion opportunities in unstructured customer data.
- **2025-11** — Announced the launch of HappyFox Autopilot on LinkedIn.
- **2025-09** — Marked 25 years as an entrepreneur and described HappyFox as fully bootstrapped, with more than 100 employees and over $20 million in revenue.
- **2025-04** — Appeared on Practical Founders episode 139 to discuss HappyFox, efficiency and AI.

## Links

- Website: https://www.happyfox.com/
- LinkedIn: https://www.linkedin.com/in/shalinjain
- Twitter/X: https://x.com/Shalin10

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Profile page: https://yespress.io/shalin-jain
Published by YesPress — https://yespress.io
Last updated: 2026-10-20