# SenText

> SenText pairs permission-based SMS and MMS marketing with local consultant support, helping US merchants and organizations build subscriber lists, send timely offers, and encourage repeat visits. Its services include campaign setup, promotional signage, a mobile-ready dashboard, and automated loyalty programs.

- **Founded:** 2011
- **Headquarters:** Milford, United States
- **Founders:** Phil Ludwig (Founder, President and CEO)
- **Products:** SMS and MMS marketing, Campaign setup and local consulting, Engagement tools, Stand-alone Loyalty Reward Program
- **Notable:** Established in 2011; BBB records a February 18, 2011 business start and incorporation date., BBB profile lists accreditation since April 9, 2012 and an A+ rating when researched., Homepage reports more than 20,000 US business partners and 4 million opt-in subscribers; company-reported, undated figures.

## Products & services

- **SMS and MMS marketing** — Permission-based offers, announcements, and campaigns sent through a mobile-ready dashboard.
- **Campaign setup and local consulting** — Consultation, keyword and campaign setup, signage design, training, and continuing support.
- **Engagement tools** — Text to Win, Text to Survey, birthday and anniversary clubs, promo codes, donation links, event reminders, and application links.
- **Stand-alone Loyalty Reward Program** — 2025 materials describe kiosk and QR enrollment, automated bounce-back offers, electronic punch cards, lapsed-visitor reminders, annual rewards, check-in analytics, and review requests. Advertised at $159 per month in that brochure.

## Achievements

- Established in 2011; BBB records a February 18, 2011 business start and incorporation date.
- BBB profile lists accreditation since April 9, 2012 and an A+ rating when researched.
- Homepage reports more than 20,000 US business partners and 4 million opt-in subscribers; company-reported, undated figures.
- Homepage claims 98% merchant retention; period and methodology are not specified.

## Latest updates

- **2025-08** — A merchant brochure uploaded under August 2025 describes a stand-alone Loyalty Reward Program and advertises $159 monthly pricing; the document does not establish its original launch date.
- **2025-08** — SenText responded to a billing dispute on BBB, offering contract release while declining a multiyear refund; BBB lists the complaint as answered, not necessarily resolved.

## Links

- Website: https://www.sentextsolutions.com/
- LinkedIn: https://www.linkedin.com/company/sentext/
- Twitter/X: https://www.twitter.com/sentextsms
- YouTube: https://www.youtube.com/channel/UC420VJbMlJYiLROh0p_7Siw
- Instagram: https://www.instagram.com/sentextsms/
- Facebook: https://www.facebook.com/sentextsms/

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Profile page: https://yespress.io/sentext
Published by YesPress — https://yespress.io
Last updated: 2026-10-16