# Sefas Innovation

> Sefas Innovation is a customer communications management (CCM) and enterprise communications processing (ECP) software company that helps large, regulated organizations compose, produce, orchestrate, and deliver high-volume customer communications across print and digital channels. Founded in France in 1991 as a spinoff connected to the Ariane European space program, Sefas built its reputation on the Open Print production suite and later added the Conductor omnichannel orchestration layer and an Electronic Delivery Gateway. It served Fortune Global 500 insurers, banks, and financial firms through offices in France, the US, and the UK, operated for years as a Docaposte (Groupe La Poste) company, and was acquired by Messagepoint in March 2026.

- **Founded:** 1991
- **Headquarters:** Ivry-sur-Seine, France (US office: Burlington, MA; UK office: Bristol)
- **Products:** Open Print, Designer (Messagepoint Composer), Producer (Messagepoint ECP), Conductor, Electronic Delivery Gateway (EDG)
- **Notable:** Built and sustained a 35-year CCM/ECP software business (1991-2026) serving Fortune Global 500 enterprises., Developed the Open Print production suite, a central editique engine adopted by major insurers such as AG2R., Expanded internationally with operations in France, the US (from 1999), and the UK.

## Products & services

- **Open Print** — Sefas's flagship high-volume communications production suite for composing and processing batch and ad hoc customer communications; includes personalization, color and white-space management, application merging, batching, and image manipulation.
- **Designer (Messagepoint Composer)** — Content composition solution for designing complex, personalized documents; OEMed to Messagepoint as its Composer.
- **Producer (Messagepoint ECP)** — Enterprise communications processing engine for high-volume production; OEMed to Messagepoint as its ECP.
- **Conductor** — Omnichannel orchestration layer that coordinates and tracks high-volume print and digital communications across the delivery lifecycle.
- **Electronic Delivery Gateway (EDG)** — Digital delivery management that integrates email, SMS, and other providers to route and manage electronic communications.

## Achievements

- Built and sustained a 35-year CCM/ECP software business (1991-2026) serving Fortune Global 500 enterprises.
- Developed the Open Print production suite, a central editique engine adopted by major insurers such as AG2R.
- Expanded internationally with operations in France, the US (from 1999), and the UK.
- Established an OEM partnership with Messagepoint in 2021 that embedded its engines in a leading CCM platform.
- Acquired by Messagepoint in March 2026, becoming part of an AI-powered omnichannel communications platform.

## Latest updates

- **2026-03** — Messagepoint acquired Sefas, adding Conductor omnichannel orchestration and the Electronic Delivery Gateway to its platform; financial terms undisclosed.
- **2021** — Sefas and Messagepoint established an OEM partnership embedding Sefas composition and processing engines in Messagepoint's platform.

## Links

- Website: https://sefas.com
- LinkedIn: https://www.linkedin.com/company/sefas-innovation

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Profile page: https://yespress.io/sefas-innovation
Published by YesPress — https://yespress.io
Last updated: 2026-08-08