# ScreenSteps

> ScreenSteps is a Knowledge Operations platform that helps organizations capture, organize, and deliver step-by-step standard operating procedures to employees at the exact moment they need them. Founded in 2003 by brothers Greg and Trevor DeVore as Blue Mango Learning Systems, the company built its own authoring tool after finding no software good enough to make training guides. Today it pairs an AI-powered knowledge base with its 'Find & Follow' methodology and a Sidekick browser extension, aiming to cut new-hire training time and let employees act like experts from day one. Its customers skew heavily toward credit unions, banks, and farm-credit institutions.

- **Founded:** 2003
- **Headquarters:** McLean, Virginia, United States
- **Founders:** Greg DeVore (Co-Founder & CEO), Trevor DeVore (Co-Founder, CTO & Head of Product)
- **Team size:** ~14 employees (2025)
- **Products:** ScreenSteps Knowledge Ops Platform, Find & Follow, ScreenSteps Sidekick, Clarify AI (AI Create / AI Transform), Courses & Learning Paths
- **Notable:** Bootstrapped and independently operated for 20+ years since its 2003 founding as Blue Mango Learning Systems., Positions itself as 'the world's first Knowledge Ops Platform.', Customers report reducing new-hire time-to-proficiency by up to 90% using the Find & Follow framework.

## Products & services

- **ScreenSteps Knowledge Ops Platform** — AI-powered knowledge base for capturing, organizing, and delivering standard operating procedures, articles, decision trees, and checklists to employees in real time.
- **Find & Follow** — The company's proprietary methodology and workshop program that shifts teams from memorizing procedures to finding and following certified guides at the moment of performance.
- **ScreenSteps Sidekick** — Browser extension that surfaces relevant guides on top of any website or web application, delivering guidance in-context.
- **Clarify AI (AI Create / AI Transform)** — AI tools that convert voice and video recordings into step-by-step guides and reformat messy documentation into followable SOPs.
- **Courses & Learning Paths** — Micro-courses and structured learning paths for onboarding and upskilling built on top of the knowledge base.

## Achievements

- Bootstrapped and independently operated for 20+ years since its 2003 founding as Blue Mango Learning Systems.
- Positions itself as 'the world's first Knowledge Ops Platform.'
- Customers report reducing new-hire time-to-proficiency by up to 90% using the Find & Follow framework.
- One Fortune 500 contact center reported $2.3M saved and 4,500 employee questions deflected.
- One lender reported cutting time-to-proficiency from 60 days to 15 days (87% faster).

## Latest updates

- **2024** — Rolled out Clarify AI tools - AI Create and AI Transform - to generate step-by-step guides from voice, video, and messy documents.
- **2025** — Rebranded to position as a 'Knowledge Ops Platform' with new logo and AI-powered knowledge capture, optimization, and Smart Search features.

## Links

- Website: https://www.screensteps.com
- LinkedIn: https://www.linkedin.com/company/screensteps
- Twitter/X: https://x.com/screensteps
- Instagram: https://www.instagram.com/screensteps/

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Profile page: https://yespress.io/screensteps
Published by YesPress — https://yespress.io
Last updated: 2026-08-08