# Scott Harris

> Scott Harris is the CEO and co-founder of Experience.com, the San Ramon-based experience management platform that started life in 2015 as SocialSurvey and was reborn in 2021 around real-time CX. He spent two decades selling mortgages and running real estate offices before deciding the industry's review problem was worth fixing, and now writes, speaks, and builds tools for the ranks-on-Google (and increasingly, ranks-on-ChatGPT) crowd.

- **Role:** CEO & Co-Founder at Experience.com
- **Organizations:** Experience.com, SocialSurvey (predecessor), RE/MAX Victory, Commerce Mortgage, Victory Financial Group, Reignlist, Inc.
- **Nationality:** American
- **Education:** Undergraduate, The Ohio State University
- **Known for:** Co-founded and scaled Experience.com (formerly SocialSurvey) to roughly 290 employees and ~$56.8M annual revenue, Raised over $16.6M in total funding, Named a 2018 HousingWire Vanguard

## Career timeline

- **2006** — Becomes owner of RE/MAX Victory and COO of Victory Financial Group
- **2012** — Takes SVP of Sales & Marketing role at Commerce Mortgage
- **2015** — Launches SocialSurvey, an automated experience platform for mortgage and real estate
- **2019** — Closes Series A funding for SocialSurvey
- **2020** — Publishes CX 2.0: Create WOW Customer Experiences
- **2021** — Rebrands SocialSurvey to Experience.com, launches XMP platform
- **2025** — Pushes the platform into AI search ranking and reputation control for ChatGPT, Gemini, and other LLMs

## Achievements

- Co-founded and scaled Experience.com (formerly SocialSurvey) to roughly 290 employees and ~$56.8M annual revenue
- Raised over $16.6M in total funding
- Named a 2018 HousingWire Vanguard
- Authored CX 2.0: Create WOW Customer Experiences (2020)
- Published Experience.com's annual Top 50 Loan Officers list

## Latest updates

- **2025-02** — Experience.com publicly leans into AI search ranking and reputation control across LLM platforms.

## Links

- Website: https://experience.com
- LinkedIn: https://www.linkedin.com/in/sharris15/
- Twitter/X: http://www.twitter.com/socialsurveyme
- YouTube: https://www.youtube.com/watch?v=8PQp2yZGAok
- Facebook: https://www.facebook.com/experiencecom

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Profile page: https://yespress.io/scott-harris
Published by YesPress — https://yespress.io
Last updated: 2026-05-15