# SatisMeter

> SatisMeter is a customer feedback platform that lets product teams collect in-product NPS, CSAT, CES, and Product-Market Fit survey responses across web, mobile, and email. Founded in Prague in 2015 by brothers Jakub and Ondrej Sedlacek, it built a reputation for non-intrusive, well-targeted micro-surveys that reach the right user at the right moment. By 2022 it served more than 350 companies including Calendly, Hunter, and Meltwater, and was acquired that May by product management platform Productboard as its first acquisition.

- **Founded:** 2015
- **Headquarters:** Prague, Czech Republic
- **Founders:** Jakub Sedlacek (Co-Founder & CEO (Product & Technical Lead)), Ondrej Sedlacek (Co-Founder (Business & Growth Lead))
- **Team size:** Small remote team (roughly 10-20 at time of acquisition)
- **Products:** NPS Surveys, CSAT Surveys, CES Surveys, PMF Surveys, Targeting & Throttling Engine
- **Notable:** Grew to serve 350+ companies worldwide including Calendly, Hunter, and Meltwater., Acquired by Productboard in May 2022 - Productboard's first-ever acquisition, made after Productboard reached a $1.725B valuation., Achieved ~30% average survey response rates through non-intrusive design.

## Products & services

- **NPS Surveys** — Net Promoter Score surveys that measure how likely customers are to recommend a product, delivered in-app, by email, or on the web.
- **CSAT Surveys** — Customer Satisfaction surveys to gauge sentiment after specific interactions or milestones.
- **CES Surveys** — Customer Effort Score surveys measuring how easy it is to use a product or complete a task.
- **PMF Surveys** — Product-Market Fit surveys ('how would you feel if you could no longer use this product?') to measure how essential a product is to users.
- **Targeting & Throttling Engine** — Advanced targeting by user attributes and event triggers, plus survey throttling and sampling to avoid over-surveying users.
- **Integrations** — Connectors for Segment, Intercom, Slack, Salesforce, Zapier, Mailchimp and more to route feedback into existing workflows.
- **Mobile & Web SDKs** — iOS, Android, and JavaScript SDKs for embedding surveys directly in products.

## Achievements

- Grew to serve 350+ companies worldwide including Calendly, Hunter, and Meltwater.
- Acquired by Productboard in May 2022 - Productboard's first-ever acquisition, made after Productboard reached a $1.725B valuation.
- Achieved ~30% average survey response rates through non-intrusive design.
- Graduated from the StartupYard accelerator and secured seed backing.
- Built native iOS, Android, and web SDKs and integrations with Segment, Intercom, Salesforce, and more.

## Latest updates

- **2022-05** — Acquired by Productboard, becoming part of its product management platform - Productboard's first acquisition.
- **2022-05** — Reported serving over 350 companies worldwide at time of acquisition, including Calendly, Hunter, and Meltwater.
- **2023-06** — SatisMeter's public GitHub assets repository was archived and set to read-only.

## Links

- Website: https://satismeter.com
- LinkedIn: https://www.linkedin.com/company/satismeter
- Twitter/X: https://twitter.com/satismeter
- GitHub: https://github.com/satismeter
- Facebook: https://www.facebook.com/Satismeter/

---

Profile page: https://yespress.io/satismeter
Published by YesPress — https://yespress.io
Last updated: 2026-08-08