# Ryan Fyfe

> Ryan Fyfe founded ShiftPlanning, later known as Humanity, after experiencing scheduling frustrations in hourly jobs. He built the workforce software business with a distributed team, stepped down as CEO in 2018 and subsequently led WorkChain.io and joined Workpuls, now Insightful, as COO and an investor. Humanity was acquired by TCP in December 2020.

- **Role:** Founder and former CEO at Humanity Schedule by TCP Software
- **Organizations:** ShiftPlanning, Humanity, WorkChain.io, Workpuls / Insightful
- **Known for:** Founded and built Humanity, acquired by TCP in December 2020., Reported more than $10 million in revenue, profitability and a 150-person team at Humanity in September 2018., Built teams operating across San Francisco, Pakistan and Serbia.

## Career timeline

- **2002–2005** — Worked in internet marketing, according to his 2018 retrospective.
- **2009** — Began Humanity under its original name, ShiftPlanning; some later accounts date the early launch to 2010.
- **2013** — Established a San Francisco headquarters while living in Panama.
- **2016** — SaaStr introduced Humanity as serving more than 500,000 users across 87 countries.
- **2018** — Stepped down as Humanity CEO; WorkChain.io announced him as CEO in July.
- **2020** — Joined Workpuls, now Insightful, as COO and led a funding round; TCP acquired Humanity in December.
- **2021** — Discussed Humanity’s early traction and his Workpuls role on the SaaS Podcast.
- **2022** — Published commentary on hybrid work and remote customer service.

## Achievements

- Founded and built Humanity, acquired by TCP in December 2020.
- Reported more than $10 million in revenue, profitability and a 150-person team at Humanity in September 2018.
- Built teams operating across San Francisco, Pakistan and Serbia.
- Joined Workpuls as COO and lead investor in a funding round announced in July 2020.

## Latest updates

- **2022-03** — StartupNation published his article on remote work and customer experience.
- **2022-02** — Home Business Magazine published his article on making hybrid work effective.
- **2021-09** — Appeared on the SaaS Podcast to discuss Humanity and Workpuls.
- **2020-12** — Humanity was acquired by TCP.

## Links

- Website: https://ryanfyfe.com/
- LinkedIn: https://www.linkedin.com/in/ryanfyfe/
- Twitter/X: https://twitter.com/ryanpaulfyfe/

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Profile page: https://yespress.io/ryan-fyfe
Published by YesPress — https://yespress.io
Last updated: 2026-10-22