# Ripton Solutions

> Ripton Solutions is a ServiceNow-focused IT consulting and staffing company. It advises on platform architecture and licensing, implements and integrates workflows, and provides training, support, upgrades, and specialist hiring for businesses operating across multiple sectors.

- **Founded:** 2013
- **Headquarters:** Princeton, United States
- **Founders:** Shebaz Ali (Founder (identified by public professional directories))
- **Products:** ServiceNow advisory, ServiceNow implementation, ServiceNow support and helpdesk, IT workflows and asset management, Employee and customer workflows
- **Notable:** Reports an estimated 600 hours for an ITSM/CSM implementation staffed by four CSM developers and one business process consultant., Describes seven architecture workshops evaluating five discovery components for Azure and Kubernetes visibility., Published a healthcare discovery case combining agent-based and agentless methods with regional MID servers.

## Products & services

- **ServiceNow advisory** — Current-state assessment, module and licensing guidance, enterprise roadmaps, architecture, and integration planning.
- **ServiceNow implementation** — Solution design, configuration, custom development, data migration, testing, training, launch readiness, and operational handover.
- **ServiceNow support and helpdesk** — Application maintenance, enhancements, upgrades, health scans, incident handling, and knowledge documentation.
- **IT workflows and asset management** — ITSM, ITOM, hardware and software asset management, and strategic portfolio management.
- **Employee and customer workflows** — HR and workplace service delivery, customer service management, field service, order management, and legal service management.
- **Security, risk, and platform development** — Security operations, governance and compliance, CMDB, Integration Hub, and App Engine services.
- **IT staffing** — Contract, contract-to-hire, and permanent placements for technical and delivery roles.

## Achievements

- Reports an estimated 600 hours for an ITSM/CSM implementation staffed by four CSM developers and one business process consultant.
- Describes seven architecture workshops evaluating five discovery components for Azure and Kubernetes visibility.
- Published a healthcare discovery case combining agent-based and agentless methods with regional MID servers.

## Latest updates

- **2026-05** — The case-study index dates five entries May 5, 2026, covering discovery, ITSM/CSM, cloud architecture, patching, and risk management. Publication dates do not establish project completion dates.

## Links

- Website: https://riptonsolutions.com/
- LinkedIn: https://www.linkedin.com/company/riptonsolutions
- Twitter/X: https://x.com/riptonsolutions
- Facebook: https://www.facebook.com/Riptonsolutions/

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Profile page: https://yespress.io/ripton-solutions
Published by YesPress — https://yespress.io
Last updated: 2026-10-23