# RingCentral

> RingCentral is a US-based provider of AI-powered cloud communications, connecting business phone, team messaging, video meetings and contact center on a single platform. Founded in 1999 by Vlad Shmunis and Vlad Vendrow, the company helped pioneer the shift from on-premise PBX hardware to Unified Communications as a Service (UCaaS), and today serves organizations from small businesses to global enterprises with tools like RingEX, RingCX and the RingSense AI layer.

- **Founded:** 1999
- **Headquarters:** Belmont, California, United States
- **Founders:** Vlad Shmunis (Co-founder, Chairman & CEO), Vlad Vendrow (Co-founder & former CTO)
- **Team size:** ~7,378 employees (as of December 31, 2025)
- **Products:** RingEX (formerly RingCentral MVP), RingCX, RingSense AI, RingCentral Contact Center, RingCentral Events
- **Notable:** Pioneered the UCaaS category, moving business communications from on-premise PBX to the cloud., Completed IPO on the NYSE in September 2013 (ticker RNG)., Reached $2.5B in annual revenue and first full-year GAAP profitability in fiscal 2025.

## Products & services

- **RingEX (formerly RingCentral MVP)** — Flagship AI-powered unified communications suite combining business phone, team messaging, video meetings and SMS with 300+ integrations.
- **RingCX** — AI-first, native contact center as a service (CCaaS) for voice and digital customer engagement, with RingSense AI built in.
- **RingSense AI** — The AI layer across the platform - call transcription, summaries, conversation analytics, coaching insights and CSAT prediction.
- **RingCentral Contact Center** — Enterprise omnichannel contact center (NICE inContact OEM) for large-scale customer service operations.
- **RingCentral Events** — Virtual, hybrid and in-person event platform (formerly Hopin's events assets).
- **AI Receptionist (AIR) / AIR Pro** — Voice-first AI agent that automates front-desk call handling and customer interactions across SMS, chat and digital channels.

## Achievements

- Pioneered the UCaaS category, moving business communications from on-premise PBX to the cloud.
- Completed IPO on the NYSE in September 2013 (ticker RNG).
- Reached $2.5B in annual revenue and first full-year GAAP profitability in fiscal 2025.
- Generated $530M in free cash flow in 2025, up 32% year over year.
- Consistently named a Leader in the Gartner Magic Quadrant for UCaaS.
- Built an ecosystem of 300+ native integrations, among the largest in the category.

## Latest updates

- **2026-03** — Launched AIR Pro, a voice-first AI agent platform automating customer interactions across SMS, chat and digital channels.
- **2026-02** — Reported Q4 and full-year 2025 results: $2.5B revenue, first GAAP profit, $530M free cash flow.
- **2025-05** — Released RingCX for Salesforce Service Cloud Voice and the AI Receptionist (AIR).
- **2024-08** — Announced new AI-powered capabilities for RingCX including AI Supervisor Assist and AI Coaching Insights; took over technical support for Mitel cloud customers.

## Links

- Website: https://www.ringcentral.com
- LinkedIn: https://www.linkedin.com/company/ringcentral
- Twitter/X: https://twitter.com/RingCentral
- GitHub: https://github.com/ringcentral
- YouTube: https://www.youtube.com/user/RingCentral
- Instagram: https://www.instagram.com/ringcentral/
- Facebook: https://www.facebook.com/ringcentral

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Profile page: https://yespress.io/ringcentral
Published by YesPress — https://yespress.io
Last updated: 2026-07-16