# Retail Insight

> Retail Insight is a British enterprise software company that converts grocery sales, inventory, waste and promotion data into a short list of actions for store teams and CPG managers. Its software targets the stubborn gap between what a retailer's systems say and what is actually happening at the shelf - missing products, phantom stock, expiring food, weak promotions and unprofitable online substitutions.

- **Founded:** 2005
- **Headquarters:** Richmond, United Kingdom
- **Founders:** Paul Boyle (Founder and CEO)
- **Team size:** Approximately 280 employees (supplied company data)
- **Products:** AvailabilityInsight, WasteInsight, OnlineInsight, InventoryInsight, PromoInsight
- **Notable:** Named Data and Analytics Company of the Year at the Retail Systems Awards 2025., Company reports 68,387 live stores and $1.4 trillion in global grocery revenue processed on its platform., Company reports $795 million in gross-profit improvement delivered and $50 million in trade-spend savings for brands.

## Products & services

- **AvailabilityInsight** — Detects on-shelf availability risks and prioritizes store interventions to recover sales.
- **WasteInsight** — Optimizes markdowns, expiry management, donations, stock exits and food-safety warnings to improve sell-through and reduce waste.
- **OnlineInsight** — Uses machine learning to identify online availability risk, improve substitutions and diagnose omnichannel fulfillment problems.
- **InventoryInsight** — Finds phantom inventory and can direct manual or automated corrections to the inventory record.
- **PromoInsight** — Monitors and prioritizes promotional compliance issues in stores.
- **StoreInsight** — Analyzes store performance and helps managers prioritize operational tasks.
- **ExecutionInsight** — Gives CPG field teams action-focused sales and execution insights.
- **DART** — A decision and analytics product for CPG execution listed in the company's current product range.
- **NRMInsight** — Creates a shared view of trading P&L, promotions and investment for net revenue management and joint business planning.
- **Retail execution consulting and pilots** — Domain specialists configure solutions around a client's data and workflow; OnlineInsight pilots are advertised for 5-10 stores over 6-8 weeks.

## Achievements

- Named Data and Analytics Company of the Year at the Retail Systems Awards 2025.
- Company reports 68,387 live stores and $1.4 trillion in global grocery revenue processed on its platform.
- Company reports $795 million in gross-profit improvement delivered and $50 million in trade-spend savings for brands.
- Asda case study reports 1.6 million phantom units removed and a 63x return on investment in under twelve months.
- Southern Co-op case reported more than 3,000 tonnes diverted from landfill in 2024, 3.08 million meals saved and a 17% increase in reduced-price sell-through.
- Retail Insight reported an average 30x ROI across its client base and a +67 Net Promoter Score in its 2025 awards announcement.

## Latest updates

- **2026-01** — Retail Insight presented its retail-operations platform at NRF 2026, highlighting Marks & Spencer, Kroger and Asda use cases and company-reported reach of more than 65,000 stores.
- **2025-07** — WasteInsight added stock-exit management, donation enablement and food-safety warnings alongside dynamic markdown pricing.
- **2025-06** — Retail Insight won Data and Analytics Company of the Year at the Retail Systems Awards 2025.
- **2025-05** — Fredrik Palm joined as chief technology officer.
- **2025-04** — Alex Considine Tong joined as chief product officer.
- **2024-06** — ThinCats supplied a debt facility to refinance existing debt and provide working capital for growth; the amount was not disclosed.

## Links

- Website: https://www.retailinsight.io/
- LinkedIn: https://www.linkedin.com/company/retailinsightio/
- Twitter/X: https://twitter.com/retailinsightio

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Profile page: https://yespress.io/retail-insight
Published by YesPress — https://yespress.io
Last updated: 2026-09-06